An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.
Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.
–
Use a general purpose
detergent containing a
bleaching agent.
–
Pour stain removers into
compartment j of the
dispenser drawer and liquid
detergent into a dispenser ball.
–
Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed laundry.
Insufficient amounts of
detergent were used
to break down the
particles of grease in
heavily soiled laundry.
– Use more detergent.
– Before washing the next load
run a Cottons 95°C programme
with powder detergent but
without a load.
A stale smell is in
the drum and on
laundry.
Low temperature
washing.
– Before washing the next load
run a Cottons 95°C programme
with powder detergent but
without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
washing.
The detergent
contained compounds
(zeolites) to aid water
softening which are
not soluble in water.
They have ended up
on the laundry.
–
Try and brush off the residues
with a soft brush once the
laundry is dry.
–
Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
–
Use the Dark garments
programme.
Clothes are coming
out creased.
The machine was
overloaded.
–
Reduce quantity of clothes in
drum.
The wrong
programme was used.
–
Check care labels and the
programme chart.
–
Use easy iron conditioners.
Problem solving guide
36
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