Chapter 7
Troubleshooting
The following table explains the ways to troubleshoot if the symptom occurs.
7.1
Symptom and Solutions
Procedure:
1
If... Then...
No power Recharge or replace the Li-Ion battery.
NOTICE: Extreme operating tem-
peratures may affect battery life.
See Battery Specifications on page 23.
Hearing other noises or conversation on
a channel
Frequency
or Interference Eliminator
Code may be in use.
Perform one of the following actions:
• Confirm that Interference Eliminator
Code is set.
• Change frequencies or code settings on
all radios.
• Ensure that the radio is at the right fre-
quency and code when transmitting.
Message Scrambled Scramble Code might be on or the setting
does not match other radio settings.
Change the settings through Customer Pro-
gramming Software (CPS).
Audio quality not good enough Radio settings might not be matched cor-
rectly.
Check the frequencies, codes, and band-
widths to ensure that the settings are the
same in all radios.
Limited talk range Perform one of the following actions:
• Check for clear line of sight to improve
transmission. Avoid being near steel,
concrete structures, heavy foliage, build-
ings, or vehicles.
• Change the placement of the radio.
• To increase range and coverage, you
can reduce obstructions or increase pow-
MN007428A01-AB Chapter
7: Troubleshooting
36
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