Neopost HF90 User Manual (English)

Questions and Answers:

J
Joseph BrownAug 23, 2025
How to troubleshoot Neopost HF90 Folding Machines when control panel lights are not illuminated?
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  Michael JonesAug 23, 2025
  If the control panel lights on your Neopost Folding Machine are not illuminated, there might be several reasons: * There's no power at the wall outlet. Check the wall outlet. * There's no power to the machine inlet. Inspect the power cord for any frayed or broken wires. * There's no power to the control panel. Press the button on the circuit breaker. * There is an internal electrical failure. In this case, you should call for service.
U
uclarkAug 25, 2025
What to do if Neopost Folding Machines display 'Paper out'?
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  Danielle OlsonAug 26, 2025
  If your Neopost Folding Machine displays 'Paper out', it means the in-feed tray is empty. Simply place documents on the in-feed tray to resolve this issue.
A
Amanda TaylorAug 27, 2025
Why did my Neopost HF90 lose power?
- Q
  qdrakeAug 27, 2025
  If your Neopost Folding Machine is experiencing a power loss, it could be due to a tripped circuit breaker. Try pressing the black reset button on the back of the machine. Also, under adverse conditions, the power input level may drop below acceptable limits. When power is restored, turn the machine off, then turn it on again to restore normal operations.
K
Kim WalshAug 27, 2025
How to fix double feeding forms in Neopost Folding Machines?
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  Keith HurleyAug 28, 2025
  If your Neopost Folding Machine is double feeding forms, it could be because the documents are stuck together or because more tension is needed. To fix this, jog the forms to remove static electricity and/or adjust the infeed tension lever. If the feed tire or separator is worn, call for service.
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Leah SmithSep 16, 2025
How to remove black marks on paper from Neopost Paper folding machines?
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  matthewroachSep 16, 2025
  If you notice black marks on the folded paper from your Neopost Paper folding machine, the in-feed tires, separator, and/or fold rollers are likely dirty. Clean these parts using an approved roller cleaner and rejuvenator.
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aobrienSep 13, 2025
Why are documents wrinkled in Neopost Paper folding machines?
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  William ChristensenSep 13, 2025
  If documents are wrinkled or crunched when using your Neopost Paper folding machine, it might be because the fold tables are not inserted correctly. Remove and reinstall the fold tables, making sure they are properly positioned. Also, check for and remove any pieces of paper or other materials stuck in the fold table.
D
David HolmesSep 14, 2025
What does 'Cover Open' mean on Neopost Paper folding machines?
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  eloveSep 14, 2025
  If your Neopost Paper folding machine displays “Cover Open”, ensure that the cover is closed. The magnetic switch may be broken, or another issue may be present, possibly requiring a service call.
H
Holly SheltonSep 5, 2025
What to do if my Neopost Paper folding machines displays 'Paper Jam'?
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  Kelly MccoySep 6, 2025
  If your Neopost Paper folding machine displays 'Paper Jam', it's likely due to a paper misfeed or a paper jam at the exit of the folder. To resolve this, reload the paper or remove the jammed paper and then press the “Counter Reset” button.
D
Diane GonzalezSep 3, 2025
What does it mean when Neopost HF90 display 'Cover Open'?
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  Andrew HillSep 3, 2025
  If your Neopost Folding Machine displays 'Cover Open', the magnetic switch may be broken. Ensure that the cover is closed.
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lisahuntSep 4, 2025
What to do if the fold table stop isn't moving on Neopost Folding Machines?
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  Brandon RoseSep 4, 2025
  If the fold table stop is not moving when “Test”/ “Start” is pressed on your Neopost Folding Machine, the fold table may not be plugged in. Ensure the fold table is properly plugged in. If the issue persists, there may be an electrical or mechanical failure, and you should call for service.

Neopost HF90 Specifications

General

Speed	Up to 9, 000 sheets per hour
Fold Types	Letter, Double Parallel
Sheet Capacity	250 sheets
Sheet Size (Minimum)	3.5" x 5"
Sheet Size (Maximum)	320 x 450 mm

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Neopost HF90 User Manual

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Questions and Answers:

Neopost HF90 Specifications

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