En-22
Troubleshooting
If you have any trouble using the tuner, look for a
solution in this section.
Can’t turn on the tuner
• Make sure that the power cord is plugged into the
electric outlet properly.
• Unplug the power cord from the electric outlet, wait 5
seconds or more, then plug it in again.
There’s no sound or it’s very quiet
• Make sure that all audio connecting plugs are pushed
in all the way (
J page 11-13).
• Make sure that the inputs and outputs of all
components are connected properly.
• Make sure that the correct input source is selected.
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
audio performance; do not bundle audio cables
together with power cords or speaker cables.
• An audio cable may be picking up interference. Try
repositioning your cables.
Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn’t
appear
• Relocate your antenna.
• Move the tuner away from your TV or computer.
• Listen to the station in mono (J page 14).
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work
• Make sure that the batteries are installed with the
correct polarity (
J page 6).
• Install new batteries. Don’t mix different types of
batteries or old and new batteries (
J page 6).
• Make sure that the remote controller is not too far
away from the receiver, and that there’s no obstruction
between the remote controller and the receiver’s
remote control sensor (
J page 6).
• Make sure that the receiver is not subjected to direct
sunshine or inverter-type florescent lights. Relocate if
necessary.
Power
Audio
Tuner
If you can’t resolve the issue yourself, try resetting
the tuner before contacting your Onkyo dealer.
To reset the tuner to its factory defaults, turn it
on and, while holding down the [TUNING
MODE] button, press the [k ON/STANDBY]
button.
Note that resetting the tuner will delete your radio
presets and custom settings.
Remote Controller
The tuner contains a microcomputer for signal
processing and control functions. In very rare
situations, severe interference, noise from an external
source, or static electricity may cause it to lockup. In
the unlikely event that this happens, unplug the power
cord from the wall outlet, wait at least five seconds,
and then plug it back in again.
Onkyo is not responsible for damages (such as CD
rental fees) due to unsuccessful recordings caused by
the unit’s malfunction. Before you record important
data, make sure that the material will be recorded
correctly.
Before disconnecting the power cord from the wall
outlet, set the tuner to Standby.