User’ Guide
25
Troubleshooting the USB Installation
None of the LEDs is on when I power on the LAN Cable Modem.
Check the connection between the power adapter and the cable modem. Power off the LAN Cable
Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may
have a hardware problem.
When attempting to install the USB driver in Windows 98 SE, I receive the following error
message: Device not installed at this time. Driver not found.
This usually occurs when the wrong driver has been installed. To remove the wrong driver and
install the correct driver:
1. Right-click on the My Computer icon on your desktop and choose Properties.
2. Click the Device Manager tab
3. Click the plus sign next to Universal Serial Bus controllers to view the list of installed USB
device drivers
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