Panasonic KX-NS500 Sales Guide

Improved Work Efficiency
Call Centre Solution -Automatic Two-way Recording for Managers-
Customer
Agent
All extensions
Calls
Automatic
recording
UM
Mailbox
Supervisor
Confirm the
conversation
Web Maintenance Console
39
Features and Benefits
Extensions can be assigned to a supervisor.
Supervisors can listen to the recorded
conversation through the Web Maintenance
Console.
Recorded data can be played back anytime
the supervisor requires.
Recorded data can be used to understand
problems with agents, and then instruct those
agents to improve customer service.
Recommended for:
Companies that want to educate employees
Companies receiving increasing numbers of
complaints from customers
Calls to and from all extensions can be automatically recorded to a mailbox.

Panasonic KX-NS500 Specifications

General

Analog Extensions	Up to 64
VoIP Support	Yes
System Type	Hybrid IP-PBX
Power Supply	AC 100-240V, 50/60Hz
Operating Temperature	0°C to 40°C
Humidity	10% to 90% (non-condensing)
Maximum Extensions	288
IP Extensions	128
VoIP Channels	64
SIP Trunks	64
Networking	Yes, supports networking
Built-in Applications	Call Center
Expandability	Yes, via expansion cards and cabinets
Supported Protocols	SIP, H.323, MGCP
Dimensions	430 x 88 x 367 mm