62
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or
contact the Philips hotline in your country.
Contact details can be found in the warranty booklet supplied separately
or on www.philips.com/support.
Machine actions Causes Solutions
Error Code 1
Co ee grinder blocked.
Co ee outlet duct clogged. Thoroughly clean the co ee
outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.
Error Code 3-4
Brew group blocked, cannot be
pulled out.
The brew group is out of place. Close the service door. Turn
o and back on the machine.
The brew group automatically
returns to the initial position.
Error Code 5
Water circuit error.
Air in the water circuit. Remove and put back the water
tank a few times, making sure
it is properly reinserted. Check
that the water tank compart-
ment is clean.
If the Intenza+ lter is installed,
remove it. Turn o and back on
the machine. Put the lter back
when the machine is ready for
use.
Warning Signals (Red Colour)
Exx
The machine is out of order. The error code is displayed in the right bottom
corner. Turn o the machine. Turn it back on after 30 seconds. Try this 2 or 3
times. For error codes 1 -3 - 4 - 5, please also refer to the "Troubleshooting"
chapter.
If the machine does not start, contact the Philips hotline in your country and
quote the error code shown on the display. Contact details can be found in
the warranty booklet packed separately or at www.philips.com/support
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