Poly CCX 400 User Manual

Troubleshooting
Topics:
• Speakerphone
• USB Port
• Check the Status of the Calendar
• Ribbon Communications Address Book
• Polycom Desktop Connector
• Troubleshoot Audio and Echo Issues
• Bluetooth Headset Issues
• Recording Issues and Solutions
• Reset the Phone to Factory Defaults
If you’re having issues with your Poly phone, you can try the troubleshooting options and solutions in the
following topics to resolve certain issues.
Speakerphone
If your speakerphone doesn't work, your system administrator may have disabled it. If this is the case, a
message displays after you press the speakerphone key informing you that Handsfree mode is disabled.
In this case, use the handset or a headset to handle calls.
USB Port
If you attach a USB device to your phone, and the phone does not detect the attached USB device, your
system administrator may have disabled the USB port on your phone.
In this case, you cannot attach a USB device to your phone to use the following features:
• Call recording
• Picture frame
• USB headset
Contact your system administrator for help on enabling the USB port on your phone.
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Poly CCX 400 Specifications

General

Brand	Poly
Model	CCX 400
Category	Telephone
Language	English