Name: Poly CCX Series
Brand: Poly
Rating: 4 (1 reviews)

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Maintaining Your Phone

Topics:

• Investigate Warnings

• Remove Warnings

• Reboot Your Phone

• Update the Phone’s Configuration

• Test the Hardware

• Clean the Touchscreen

• View Software Details

• Updating the Phone Software

• CSTA Lines

When the phone isn’t operating properly, investigate or troubleshoot issues along with any other tasks

your administrator may ask you to perform.

Investigate Warnings

When a phone is unable to perform certain tasks, a Warning icon displays in the status bar.

View details about the issues from the Warnings screen.

Procedure

1. Go to Settings > Status > Diagnostics.

2. Select Warnings.

The Warnings screen displays, listing any issues.

Remove Warnings

After you view phone warnings, you can temporarily remove the warning icon from the status bar.

However, the warning displays in the Warnings list until the issue is resolved. The warning icon displays

each time your phone has a warning that you haven't viewed.

Procedure

» In the Warnings screen, select Clear Icon to remove the Warning icon from the status bar.

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