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ENFORCER V11 EXTENDED USER GUIDE
ACKNOWLEDGING A VOICE CALL
When you receive a phone call from your control panel, pick up the phone (or press the answer button /option on
your mobile phone) and the control panel will listen until it hears an audible response on the line: simply answer
‘hello’ or make any other audible sound.
Once the panel detects the sound you have made – it will begin playing a sound recording that corresponds to the
events that have been triggered. A typical message will tend to include details of which user armed or disarmed
your system, what event occurred or which sensor triggered. The system contains countless voice recordings that
are assembled into the correct message for the specic situation at hand.
If your alarm system has been congured by your engineer to request an acknowledgement code – then once the
details of the alert message have been played it will be requested at the end of the phone call from the panel. This
is a numerical code that you must enter on your phone followed by the # (hash) key.
Please note: The factory default for this acknowledgement code is; 5 (followed by the # key)
CERTIFICATION
All wireless devices comply with the following EU requirements
EMC 2014/30/EU
Low Voltage 2014/35/EU
RE Directive 2014/53/EU
RoHS 2011/65/EU
And meet the following standards where relevant:
EN 61000-6-3:2007 +A1:2011
EMC. Generic emission standard. Residential, commercial and light
industry
EN 50130-4:2011 +A1:2014
Immunity requirements for components of re, intruder and social
Wireless Alarm Systems
EN 62368-1:2014+A11:2017
Audio/video, information and communication technology equipment.
Safety requirements
EN 50131-5-3:2005+ A1:2008
Grade 2. Interconnections for equipment using radio frequency
techniques
ETSI EN 301489-3:2000 EMC. Radio equipment. Part 3: Short range devices (SRD) 9kHz to 40GHz
ETSI EN 300 220 EMC. Receiver Class 1, Environmental Category 1
CERT/ERC Recommendation 70-03 Annex 1
Compliant operation is only guaranteed when installed and operated according to the relevant installation and
user manuals.
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