Encryption LED
The encryption LED may be blue or amber, as described in the following table. The state of the other
LEDs depends upon the activity, as described below.
Table 4 Encryption LED
StateEncryption LED (Blue or Amber)
At power onOn
The drive is idle and there is no encryption key.Off
The tape drive is reading/writing unencrypted data from another host or
unloading a cartridge.
Off with Ready flashing green
The drive is idle but the encryption key is loaded. The drive is ready to
read/write encrypted data.
On (solid blue)
The drive is reading/writing encrypted data.On (solid blue) with Ready flashing
green
There is an encryption related error. This is cleared after unload executes
or successful encryption/decryption resumes. See also Encryption
troubleshooting (page 33).
Alternate flashing, blue and amber
NOTE: The Encryption LED only functions if you are using backup software that supports hardware
encryption and this feature is enabled in the backup application. See http://www.quantum.com/
ServiceandSupport/CompatibilityGuides/index.aspx for backup application compatibility.
Problems with cartridges
If you experience any problems using Quantum branded cartridges, check:
• The cartridge case is intact and that it contains no splits, cracks or damage.
• The cartridge has been stored at the correct temperature and humidity. This prevents condensation.
See the insert included with the tape cartridge for storage conditions.
• The write-protect switch is fully operational. It should move from side to side with a positive
click.
• The World Wide Web site for more detailed troubleshooting information: http://www.quantum.com/
ServiceandSupport/index.aspx.
The cartridge is jammed
If the cartridge is jammed or the backup application is unable to eject it, you can force eject the cartridge.
Once the cartridge is successfully ejected, it is good practice to run Library & Tape Tools to diagnose
the problem and to upgrade the firmware. If the failure occurs regularly, contact customer service at
http://www.quantum.com/ServiceandSupport/index.aspx.
Problems with cartridges 31
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