Where can I get more information?.........................................................................................24
Write protecting cartridges.........................................................................................................24
Cleaning the tape drive..............................................................................................................25
Handling cartridges..................................................................................................................26
Operating and storage environment..............................................................................................26
7 Troubleshooting...............................................................................................27
General Procedure....................................................................................................................27
Understanding LED sequences....................................................................................................28
Encryption LED.................................................................................................................31
Problems with cartridges............................................................................................................31
The cartridge is jammed.......................................................................................................31
The drive will not accept the cartridge (or ejects it immediately)..................................................33
Encryption troubleshooting........................................................................................................33
About this guide.................................................................................................35
Intended audience....................................................................................................................35
Document conventions and symbols.............................................................................................35
Technical support.....................................................................................................................36
Index...................................................................................................................37
4 Contents