12.1 Raymarine product support and
servicing
Raymarine provides a comprehensive product
support service, as well as warranty, service, and
repairs. You can access these services through the
Raymarine website, telephone, and e-mail.
Product information
If you need to request service or support, please
have the following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the
menus within your product.
Servicing and warranty
Raymarine offers dedicated service departments for
warranty, service, and repairs.
Don’t forget to visit the Raymarine website to
register your product for extended warranty benets:
http://www.raymarine.co.uk/display/?id=788.
Region Tele-
phone
E-mail
United
Kingdom (UK),
EMEA, and
Asia Pacic
+44
(0)1329
246 932
emea.service@raymarine.com
United States
(US)
+1 (603)
324 7900
rm-usrepair@ir.com
Web support
Please visit the “Support” area of the Raymarine
website for:
• Manuals and Documents —
http://www.rayma-
rine.co.uk/display/?id=10125
• FAQ / Knowledgebase — http://www.rayma-
rine.co.uk/knowledgebase/
• Technical support forum — http://rayma-
rine.ning.com/
• Software updates — http://www.rayma-
rine.com/software
Telephone and e-mail support
Region Tele-
phone
E-mail
United Kingdom
(UK), EMEA,
and Asia Pacic
+44
(0)1329
246 777
support.uk@raymarine.com
United States
(US)
+1 (603)
324 7900
(Toll-free:
+800 539
5539)
support@raymarine.com
Region Tele-
phone
E-mail
Australia and
New Zealand
+61 2
8977
0300
aus.support@raymarine.com
(Raymarine subsidiary)
France
+33 (0)1
46 49 72
30
support.fr@raymarine.com
(Raymarine subsidiary)
Germany
+49
(0)40 237
808 0
support.de@raymarine.com
(Raymarine subsidiary)
Italy +39 02
9945
1001
support.it@raymarine.com
(Raymarine subsidiary)
Spain
+34 96
2965 102
sat@azimut.es
(Authorized Raymarine
distributor)
Netherlands +31
(0)26
3614 905
support.nl@raymarine.com
(Raymarine subsidiary)
Sweden
+46
(0)317
633 670
support.se@raymarine.com
(Raymarine subsidiary)
Finland +358
(0)207
619 937
support.@raymarine.com
(Raymarine subsidiary)
Norway +47 692
64 600
support.no@raymarine.com
(Raymarine subsidiary)
Denmark +45 437
164 64
support.dk@raymarine.com
(Raymarine subsidiary)
Russia +7 495
788 0508
info@mikstmarine.ru
(Authorized Raymarine
distributor)
106
Dragony 6 / Dragony 7