T
echnical
B
ulletin
PAGE: 1/2
Model:
Model U-P1 Date: 20-Dec-02 No.: RG071001
Subject: Image Skew Prepared by: H.K.
From: Technical Services sec. Service Planning Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
SYMPTOM
Image skew when feeding from mainframe Tray 1.
Cause
The operator does not set the side fence flush against the paper stack.
Field Action 1
Advise customers that the side fence should be set flush against the loaded paper stack,
or in cases where the customer gives approval, secure the side fences in place with two
screws.
Note: The level of skew will increase twofold if there is a 1mm gap between the paper and
side fence.
Field Action 2
As a supplement, the level of skew can be further minimized by increasing the paper
buckle with SP1-003. Try adjusting this value several times while checking the level of
skew on the printouts, keeping in mind that a higher value tends to cause Z-folds and a
lower value tends to cause paper jams.
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