T
echnical
B
ulletin
PAGE: 1/8
Model:
General RTB
Date:
8-Nov-02
No.:
RGene011
Subject:
Euro symbol not printed with PS driver
Prepared by:
T. Itoh
From:
Technical Services sec. Service Planning Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Other ( )
SYMPTOM
When printing with the PS driver, the Euro currency symbol is not printed out with 112 of
136 fonts, which are stored in the font ROM in GW-based products.
The following are GW-based products:
Model-K3, Model-K P2, Russian-C2, Adonis- C2, Model-A P3, Model-J P1b, Model-J CF
Model-U P1, Model-U C1, Martini-C1.
CAUSE
The Euro currency symbol was not included in the font ROM.
SOLUTION
Temporary Solution (1)
A workaround for each operating system has been previously released on the FAQ page,
and is included on pp. 5-8 below.
Temporary Solution (2)
Although the font ROM will be modified as a permanent solution (details below), before
this can be applied, the controller firmware has been modified on the following GW-based
products:
Product Firmware Version Product Firmware Version
Model-K3 1.01 (Controller) Model-J P1b 2.18 (Controller)
Model-K P2 1.06.1 (Controller) Model-J CF 1.11 (Printer Application)
Russian-C2 2.03 (Printer Application) Model-U P1 2.20 (Printer Application)
Adonis-C2 3.09 (Printer Application) Model-U C1 1.22 (Printer Application)
Model-A P3 1.08 (Controller) Martini-C1 1.01 (Printer Application)
Specifically, the Euro currency symbol has been added along with the “PS fonts download”
feature, which allows the symbol to be downloaded to machine RAM. Enable this feature
by changing the setting of Bit SW#3-0 to “1 (ON)” in SP mode (default: OFF).
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