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Ricoh SP 311DN User Manual

Ricoh SP 311DN
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Service Call
SM 6-7 M154/M155/M174/M175/A0A7/M287/M0BB
Troubleshooting
542
Fuser reload error
This SC occurs, if any of the following conditions are met:
In a 100V power supply environment:
1. The fusing temperature increased 6 degrees C or less for 5 times
consecutively within 1.5 seconds.
2. The fusing temperature did not reach 45 degrees C within 11 seconds after the
fusing lamp turned ON.
3. The fusing temperature did not reach the reload temperature within 35 seconds
in a normal/high temperature operational environment, or 55 seconds in a low
temperature operational environment.
In a 200V power supply environment:
1. The fusing temperature increased 9 degrees C or less for 5 times
consecutively within 1.5 seconds.
2. The fusing temperature did not reach 45 degrees C within 11 seconds after the
fusing lamp turned ON.
3. The fusing temperature did not reach the reload temperature within 35 seconds
in a normal/high temperature operational environment, or 50 seconds in a low
temperature operational environment.
Disconnected or defective thermistor
Incorrect input power supply detected at the main power socket
Heater defective or thermostat circuit disconnected
Important
To resolve the SC, perform "Reset Fusing Unit SC" after solving the problem,
or the system will continue to display the SC.
543
High temperature error (Soft)
The detected temperature stays at 235°C for 1 second, and this
consecutively occurs 10 times.
Defective Main board
Defective PSU
1. Replace the Main board
2. Replace the PSU
Execute "Reset Fusing Unit SC" to recover the machine after completing
the recovery procedure. Otherwise, the machine continues to issue this
SC code and cannot be operated.

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Ricoh SP 311DN Specifications

General IconGeneral
ColorNo
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 600 DPI
Time to first page (black, normal)8 s
Print speed (black, normal quality, A4/US Letter)28 ppm
Printing colorsBlack
Maximum duty cycle20000 pages per month
Number of print cartridges1
Page description languagesPCL 5e, PCL 6
Mobile printing technologiesNot supported
Total input capacity300 sheets
Total output capacity125 sheets
Maximum print size210 x 297 mm
Duplex media weight60 - 105 g/m²
Paper tray media typesPlain paper
Paper tray media weight52 - 162 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)890 W
Power consumption (printing)- W
Power consumption (PowerSave)50 W
Sustainability certificatesENERGY STAR
Product colorBlack, White
Supported network protocolsTCP/IP, IPP
Weight and Dimensions IconWeight and Dimensions
Depth382 mm
Width370 mm
Height262 mm

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