Ricoh SP 311DN User Manual

Service Call
M154/M155/M174/M175/A0A7/M287/M0BB 6-6 SM
SC 5xx (Motor and Fusing Error)
500
Main motor error
The machine does not detect a main motor lock signal within 2sec after the main
motor started to rotate.
-or-
The machine does not release a main motor lock signal within 2sec after the main
motor switched off.
-or-
The machine detects a main motor lock signal every 100ms for seven times
consecutively, after the main motor started to rotate stably.
 Overload of
 Torque load overload
 Defective main motor
 Disconnect or defective motor harness
1. Turn the machine's main power off, and then on.
2. Check or replace the main motor if the torque load is normal.
3. Replace the motor harness.
530
Exhaust fun Error
The FAN lock signal – High for 10 seconds, after the fan motor started to rotate.
 Disconnected or defective fan motor harness.
1. Turn the machine's main power off, and then on.
541
Fuser thermistor error
The thermistor output is less than 0°C for 5 seconds after the fusing lamp turns
ON.
 Disconnected or defective thermistor
 Disconnected or defective fusing lamp
1. Check the harness connection of the thermistor.
2. Replace the fusing unit.
 Execute "Reset Fusing Unit SC" to recover the machine after completing
the recovery procedure. Otherwise, the machine continues to issue this
SC code and cannot be operated.

Ricoh SP 311DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Printing colors	Black
Maximum duty cycle	20000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6
Mobile printing technologies	Not supported
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum print size	210 x 297 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	890 W
Power consumption (printing)	- W
Power consumption (PowerSave)	50 W
Sustainability certificates	ENERGY STAR
Product color	Black, White
Supported network protocols	TCP/IP, IPP

Weight and Dimensions

Depth	382 mm
Width	370 mm
Height	262 mm