Ricoh SP 311DN User Manual

SM Appendix 2-1 M154/M155/M174/M175/A0A7/M287/M0BB
2. ERROR MESSAGES
2.1.1 OVERVIEW
Error messages will be displayed on the LCD panel / Smart Organizing Monitor if the machine has
a problem. These can be viewed by a customer.
2.1.2 ERROR MESSAGES LIST
Error and Status Messages Appear on Smart Organizing Monitor
Message Causes Solutions
No Response from I/O
Device
Check the cable, power
cord, and main switch.
 The power cable of the
machine is not plugged
in.
 The power of the
machine is not turned
ON.
 The USB cable is not
connected.
 Check the printer power
cord.
 Check the printer power
switch is on.
 Check the USB cable is
properly connected.
Tray Not Detected or
No Paper
The indicated paper
source tray is not set
properly, or no paper
loaded.
Check the indicated
tray.
Tray 1 has run out of paper.
The bypass tray has run
out of paper.
 Load paper into Tray 1. See
the user’s guide "Loading
Paper".
 Load paper into the bypass
tray. See the user’s guide
"Loading Paper".
Tray 1 Jam Bypass
Tray Jam Duplex Jam
Inner Jam Outer Jam
Total Jam
A paper jam has occurred
in the machine.
Remove the jammed paper.
See the user’s guide "Paper
Feed Problems".
Paper Size Mismatch
Paper of the selected
paper size is not loaded
in the indicated paper
source tray.
Check the indicated
tray.
The paper size specified on
the machine and the size
specified in the printer
driver do not match.
For details about specifying the
paper size setting on the
machine, see the user’s guide
"Loading Paper". For details
about changing the paper size
setting in the printer driver, see
the printer driver Help.

Ricoh SP 311DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Printing colors	Black
Maximum duty cycle	20000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6
Mobile printing technologies	Not supported
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum print size	210 x 297 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	890 W
Power consumption (printing)	- W
Power consumption (PowerSave)	50 W
Sustainability certificates	ENERGY STAR
Product color	Black, White
Supported network protocols	TCP/IP, IPP

Weight and Dimensions

Depth	382 mm
Width	370 mm
Height	262 mm