Ricoh SP 3710DN User Manual

Error and Status Messages Appear on Smart
Organizing Monitor
Message Causes Solutions
No Response from
I/O Device
Check the cable,
power cord, and
main switch.
• The power cable of the
machine is not plugged in.
• The power of the machine
is not turned ON.
• The USB cable is not
connected.
• Check the printer power cord.
• Check the printer power switch is on.
• Check the USB cable is properly
connected.
Tray Not Detected or
No Paper
The indicated paper
source tray is not set
properly, or no
paper loaded.
Check the indicated
tray.
• Tray 1 has run out of
paper.
• The bypass tray has run out
of paper.
• Load paper into Tray 1. See page 26
"Loading Paper".
• Load paper into the bypass tray. See
page 26 "Loading Paper".
Tray 1 Jam
Bypass Tray Jam
Duplex Jam
Inner Jam
Outer Jam
Total Jam
A paper jam has occurred in the
machine.
Remove the jammed paper. See
page 147 "Removing Paper Jams" and
page 159 "Paper Feed Problems".
Paper Size Mismatch
Paper of the selected
paper size is not
loaded in the
indicated paper
source tray.
Check the indicated
tray.
The paper size specified on the
machine and the size specified
in the printer driver do not
match.
For details about specifying the paper size
setting on the machine, see page 25
"Paper Specifications and Adding Paper".
For details about changing the paper size
setting in the printer driver, see the printer
driver Help.
Error and Status Messages Appear on Smart Organizing Monitor
145

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm