Samsung CLP-310 User Manual

Troubleshooting_41
4. Close the rear cover and then open the top cover.
5. Holding the inner cover open, carefully take the jammed paper out of the
printer. The inner cover will then close automatically.
6. Close the top cover. Make sure that it is securely closed.
7. Open and then close the rear cover or front cover to resume printing.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.
Paper feeding
Do not touch the fuser inside the inner cover. It is hot and could cause
burns! The fuser’s operating temperature is 180 °C (356 °F). Take
care when removing paper from the printer.
CONDITION SUGGESTED SOLUTIONS
Paper is jammed
during printing.
Clear the paper jam. See page 40.
Paper sticks
together.
• Ensure there is not too much paper in the tray.
The tray can hold up to 150 sheets of paper,
depending on the thickness of your paper.
• Make sure that you are using the correct type
of paper. See page 31.
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to
stick together.
Multiple sheets of
paper do not feed.
• Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
• If multiple sheets have caused a paper jam,
clear the paper jam. See page 40.
Paper does not feed
into the machine.
• Remove any obstructions from inside the
machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 26.
The paper keeps
jamming.
• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, load only one size of print
media at a time in the tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 27.
• There may be debris inside the machine. Open
the front cover and remove the debris.
Envelopes skew or
fail to feed correctly.
Ensure the paper guides are against both sides of
the envelopes.

Samsung CLP-310 Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	14 s
Time to first page (color, normal)	26 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	4 ppm
Internal memory	32 MB
Processor frequency	360 MHz
Maximum internal memory	- MB
Sound pressure level (printing)	45 dB
Total input capacity	150 sheets
Total output capacity	100 sheets
Standard media sizes	76 x 160 mm 216 x 356 mm
Compatible operating systems	Windows 2000/ XP/ 2003/ Vista Linux Mac 10.3 - 10.5
Maximum duty cycle	20000 pages per month
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Glossy paper, Labels, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Power consumption (printing)	- W
Display	-

Weight and Dimensions

Weight	11000 g
Dimensions (WxDxH)	388 x 313 x 243 mm