Section 1A: Setting Up Service 3
Getting Started With Sprint Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please call Sprint Customer
Service at
1-888-211-4PCS (4727).
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (left softkey).
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone
number, or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Note:
To select a softkey, press the key directly below the softkey text
thatis displayed at the bottom left and bottom right of your
phone’s display screen. Softkey actions change according to
the screen you’re viewing and will not be displayed if there is
no c
orresponding action available.
Setting Up Service
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