36
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GB
15. Troubleshooting / fault codes
The following table shows fault symptoms and describes remedial measures in the event of your machine failing to work
properly. If you cannot localise and rectify the problem with this, please contact your service workshop.
15.1 Fault table
Fault Possible cause Remedy
Mower does not start
Mower or charging station not
connected to the mains.
• Connect the power supply unit to a suitable power source
• Call a specialist if necessary
LED light on charging
station does not light up
LED light on charging
station ashes red
Boundary wire is not
connected or cut/broken.
• Connect/repair boundary wire
Mower does not mow
properly
Blades are worn. • Replace the blade
Mower starts at unusual/
wrong times
Date/time is incorrectly set. • Set the correct date and time
Mower gets stuck Unsuitable terrain/obstacle
• Adapt the terrain/obstacle to the requirements of the
robotic lawnmower
• Adjust the laying of the boundary wire accordingly
15.2 Fault codes
Error code Meaning Remedy
----
Rain sensor
delay
• -
E1
Mower outside
the working
area
• Check that the mower is in the working area.
• Ensure that the charging station is properly connected to the charger and the
charging unit is connected to a suitable power supply. If properly connected, the
boundary wires are incorrectly attached and must be transposed.
E11
No boundary
signal
• When the mower is in the working area, check the charging station LED indicator. If it
lights up red, make sure that the boundary wires are well connected to the terminals
on the charging station. If the problem persists, check whether the boundary wires
have been cut.
E2
Wheel motor
blocked
• Switch the mower o. Move the mower to an area that is free of obstacles. Press the
“START” button and then the “OK” button.
• If the error message is still displayed, switch o the product. Turn the mower upside
down and check what is preventing the wheels from turning.
• Remove the objects blocking the wheel(s), turn the mower over.
• Then press the “START” and “OK” buttons.
Removing the rechargeable battery before dis-
posing of the device
• The integrated rechargeable battery must be re-
moved and disposed of separately in an environ-
mentally friendly manner before disposing of the
device.
• Mask o the contacts and package the recharge-
able battery such that it cannot move in the pack-
aging. Please also observe any further national
regulations.
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