Shure Incorporated
14/27
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Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel
oped to incorporate additional features and enhancements. To take advantage of design improvements, new versions of the
firmware can be uploaded and installed using the Shure Update Utility. Software is available for download from http://
www.shure.com.
Important: When components are connected through the Shure MXW Audio Network Interface, their firmware must be updat
ed on one device at a time prior to updating the MXW Audio Network Interface firmware. Attempting to update all devices at
once will cause the interface to reboot after its firmware is updated, and the connection to other networked components will be
lost.
Perform the following steps to update the firmware:
CAUTION! Ensure the device has a stable network connection during the update. Do not turn off the device until the update is complete.
Connect the device and computer to the same network (set to the same subnet).
Download Shure Update Utility app and install it.
Open the application.
Click Check For Updates... button to view new firmware versions available for download.
Select the desired firmware and press Downloadto download it to the Firmware Library.
From the Update Devices tab, select the new firmware and press Send Updates... to begin the firmware update, which
overwrites the existing firmware on the device.
Note: After updating, you may need to clear your browser's cache to display updates to the device's web application.
Firmware Release Requirements
All devices comprise a network with multiple communications protocols that work together to ensure proper operation. The rec
ommended best practice is that all devices are on an identical release. To view the firmware version of each device on the net
work, open the component user interface, and look under Settings > About.
The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Mi
nor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same subnet should have iden
tical MAJOR and MINOR release numbers.
Devices of different MAJOR releases are not compatible.
Differences in the PATCH firmware release level may introduce undesired inconsistencies.
Channel Utilities
+48V (Phantom Power)
Delivers + 48V phantom power to the selected channel
Polarity Reverse
Each channel has a checkbox to reverse the polarity of the input signal.
Analog Gain
Adjusts the gain to optimize input signal level before the analog audio is converted to a digital audio.
Digital Gain
Adjusts the digital signal level to optimize the signal strength over the network.
Mute Groups