Troubleshooting/FAQs
13.2 Problems when using modules of third-party manufacturers
SIMATIC IPC427C
90 Operating Instructions, 04/2009, A5E02414743-01
13.2 Problems when using modules of third-party manufacturers
Problem Possible cause To correct or avoid error
Check your computer configuration:
• If the computer configuration corresponds with factory state,
please contact your technical support team.
• If the computer configuration has changed, restore the
original factory settings. Remove all third-party modules,
then restart the PC. If the error no longer occurs, the third-
party module was the cause of the fault. Replace this
module with a Siemens module or contact the module
supplier.
The PC crashes
during startup.
• I/O addresses are assigned
twice.
• Hardware interrupts and/or
DMA channels are assigned
twice
• Signal frequencies or signal
levels are not adhered to
• Different connector pin
assignments
If the PC still crashes, contact your technical support team.
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