071807 III. General Troubleshooting
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F. Agitator/brushroll Jam Test
F. Step 1.
1. Turn the vacuum on. Turn the carpet/oor switch to carpet. Run the vacuum over a sock or towel to jam the agitator/
brushroll.
NOTE: Be sure to use thick enough sock or towel material so it doesn’t wrap around the agitator/brushroll.
2. The agitator/brushroll should stop completely, the direct air motor should turn off immediately, and the red indicator light
should turn on. (The clean air motor should continue to run).
3. If all conditions are met continue to F. Step 2.
4. If jam test fails remove the sock, and start the test again.
5. If test fails a second time, troubleshoot the source as either the PC Board or the Hall Sensor Assembly, and make the
appropriate repairs. Then test again.
F. Step 2.
Turn the Carpet/Floor switch to “Floor”.
F. Step 3.
Turn Carpet/Floor switch to “Carpet”.
Does the agitator/brushroll come on?
NO: Repeat F. Step 3.
YES: Replace PC Board, and test again.
F. Step 4.
Turn On/Off switch to “Off’.
F. Step 5.
Remove sock/towel.
F. Step 6.
Turn On/Off switch to “On” again.
If the red indicator light does not come back on the jam function is working properly.
If the red indicator light stays lit, replace the PC board and repeat the test.
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