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Troubleshooting
If you run into any problems using the
printer, use the following guidelines to
solve the problem. If the problem
persists, consult your Sony dealer.
When you are printing from your
computer, also refer to the computer
manual.
Cannot operate the printer after the
power switch is turned on.
-_,Connect the AC power cord to an
AC outlet securely.
The television displays no images.
-_,Press INPUT SELECT to turn on the
"MEMORY STICK" input indicator.
-_,When printing from the "Memory
Stick," insert it securely into the
printer. Check that images recorded
by a digital still camera or other
device are recorded.
Cannot print.
-_,Insert the correct set of print
cartridge and print paper.
-_,Check that the paper tray has paper.
-_,The thermal head may be
overheated. Leave the printer until
the head cools down and the printer
resumes printing.
-_,Remove the jammed paper, if any.
An image in thumbnail list is not
properly displayed or printed.
-_,If the image is displayed but can not
be printed, the file used for printing
is damaged.
-_'theirtherightsnarkisdisplayedSh°wnon
in the thumbnail list,
the image is a JPEG
file created with your
computer, or the
thumbnail data of the
image is damaged.
Select the mark and press PICTURE.
If a preview image is displayed, you
can print the image. If the same
snark is displayed again as a
preview, the image is stored in an
incompatible file format that the
DPP-EX5 does not support or the
image itself is damaged.
-_,An image which is damaged or has
some kind of problem will not
appear in the image list. A file error
message appears. If there are no
images stored in the "Memory
Stick", the no file message appears.
-_,If an image is not compatible with
DCF (Design rule for Camera File
system), it may not be printed with
the printer even if it is displayed on
the PC monitor.
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General
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