Troubleshooting 125
Viewing radio information
Your radio provider may ask you for the hardware
and firmware version of your radio, for
troubleshooting purposes.
Use the Radio info menu to view information such as
the hardware and firmware version of your radio,
function key settings, the radio serial number, and
various radio identities.
1 Press Menu and select Radio settings >
Radio info.
2 Scroll to the radio information you want to view and
press Select.
Checking the version of your radio using the
PTT key (not with hand-held control head)
1 Turn off the radio.
2 Hold down the PTT key and turn on the radio.
The firmware and hardware versions, and your
radio’s frequency band is briefly displayed.
Changing the radio ID
You can change the radio ID if the current ID is not
correct.
To change the radio ID your radio must have
alphanumeric keys.
1 Press Menu and select Radio settings >
Radio info > Radio ID.
2 Press the right selection key.
3 If Enter PIN appears in the display, enter the
correct sequence of keys (known as the technician
access PIN).
4 Press Clear to delete the current ID, and use a
combination of the scroll keys and alphanumeric
keys to enter a new ID.
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