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Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0
Questions and answers
Gigaset S850 / ALL UK en / A31008-XXXXX-XXXX-X-XX / appendix_legal.fm / 12/2/14
Appendix
Questions and answers
The display is blank.
• The handset is not activated. Press and hold
• The battery is empty. Charge the battery or replace it ( p. 78)
"No Base" flashes on the display.
• The handset is outside the range of the base station. Move the handset closer to the base
station
• The base is not activated. Check the base station power adapter
• The base station's range is reduced because Maximum Range is deactivated.
¤ Activate Maximum Range ( p. 100) or reduce the distance between the handset and
base station
"Please register handset" flashes on the display.
• The handset has not yet been registered or was de-registered due to the registration of an
additional handset (more than 6 DECT registrations). Re-register the handset ( p. 108)
The handset does not ring.
• The ringtone is deactivated. Activate ringtone ( p. 116)
• The phone does not ring during a specific period or for certain numbers.
¤ Check the time control for external calls ( p. 101)
No ringtone/dial tone from the fixed line network.
• Incorrect phone cable. Please always use the phone cable supplied or ensure that the pin
connections are correct when purchasing from a retailer ( p. 127).
Error tone sounds after system PIN prompt.
• You have entered the wrong system PIN. Repeat the process, reset the system PIN to 0000
if required ( p. 121)
Forgotten system PIN.
¤ Reset the system PIN to 000 ( p. 121)
The other party cannot hear you.
• The handset is "muted". Activate the microphone again ( p. 88)
Some of the network services do not work as specified.
• Features are not enabled. Contact the network provider for details.
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