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Troubleshooting
Make sure the USB connector of the ID card reader is correctly connected to
the machine.
If USB Host is set to Block, change the setting to Unblock.
This message is displayed when Remove Memory was selected while a USB
memory was being used.
The previous screen is displayed again 1 or 2 seconds.
The corresponding paper cassette is not installed. Install the cassette.
This message is displayed when a paper lift error has occurred in the paper
source's cassette. Pull out the cassette for the paper source displayed (either
the paper cassettes or optional paper feeders) and check if the paper is loaded
correctly.
The message Call service. is displayed when this error occurs repeatedly.
The left cover of the printer is open. Close the left cover.
The rear cover of the printer is open. Close the rear cover.
The top cover of the printer is open. Close the printer top cover.
Message Corrective Action
Cannot remove the
memory while in use.
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