User Manual, Version 2.1 95
APPENDIX D
Limited Hardware Warranty Terms
Subject to the terms and conditions specified below your VITEC product (the "Product") is
warranted against defects in material and workmanship (the "Warranty") for a period of 12
(twelve) months following the Delivery Date (the "Warranty Period"). The Warranty provided to
you hereunder supersedes any warranty which may be provided to you by the original
manufacturer of the Product.
VITEC (collectively "company") will repair or replace (at its option) any defective part during the
Warranty Period, provided that (i) the Warranty remains in force. Your dated sales receipt or
invoice shall be considered as the delivery date of the Product form VITEC's premises to your
designated address (the "Delivery Date"); (ii) your Product unit carries a serial number on its
rear panel; (iii) you received from VITEC Customer Service department a Return Materials
Authorization (RMA) number. No Product unit will be accepted for repair without RMA number;
and (iv) the entire Product unit is returned to the company by prepaid shipping in VITEC’s original
packaging.
VITEC will not be responsible for (i) any damages resulting from the use, maintenance or
installation of any Product; or (ii) for the incorporation of any spare or replacement parts not
approved by the company.
Without limiting the generality of the foregoing, The company reserves the right to refuse to
provide any services under the Warranty for any Product that, in the company opinion, has been
subjected to any abnormal electrical, mechanical, or environmental abuse, or shows signs of
modification by an unauthorized person or company. Call your local distributor or reseller for out-
of-warranty repair charge estimates prior to returning a product.
You acknowledge that the product licensed or sold hereunder, which may include technology and
software, are subject to the export control laws and regulations of the United States ("U.S.")
and/or any other country in which the product is received. You agree that you will not knowingly
transfer, divert, export or re-export, directly or indirectly, the product, including the software, the
software source code, or technical data (as defined by the U.S. Export Administration Regulations)
restricted by such regulations or by other applicable national regulations to any person, firm,
entity country or destination to which such transfer, diversion, export or re-export is restricted or
prohibited by U.S. or other applicable law, without obtaining prior authorization from the U.S.
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