Xerox Phaser 3600 User Manual

9.8 < Troubleshooting>
Understanding display messages
Messages appear on the control panel display to indicate the printer’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
Note
When you call for service, it is very important to tell the service
representative the display message.
• xxx indicates the media type.
• yyy indicates the paper tray.
• zzz indicates the media size.
Message Meaning Suggested solutions
[yyy]
Cassette Out
Tray cassette is not
properly closed.
To close tray, lower
the rear edge, align it
with the slot, and slide
it into the printer.
[yyy]
Paper Empty
There is no paper in
tray.
Load paper in tray.
ADC Not
Confirm Error
There is a problem in
the ADC (Analog to
Digital Converter) of
your machine.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Deve Motor
Locked
There is a problem
with the deve motor
that moves the toner
supply device.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Door Open The top cover or
rear cover is not
securely latched.
Close the cover until it
locks into place.
Duplex Jam 0
Check Inside
Paper has jammed
during duplex
printing.
Clear the jam. See
page 9.4.
Duplex Jam 1
Open/Close
Door
Paper has jammed
during duplex
printing.
Clear the jam. See
page 9.5.
Fuser
Door Open
The fuser door is not
securely latched.
Open the rear cover
and close the fuser
door until it locks into
place.
For the location of the
fuser door, see
page 9.4.
Fuser Fan
Locked
There is a problem
with the fan for the
fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Inner Temp.
Open
Cycle Power
The inner
temperature of the
machine is above the
normal range.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Inner Temp.
Error
Cycle Power
The inner
temperature of the
machine is out of the
normal range.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Load [yyy] with
[zzz] [xxx]
The paper size
specified in the
printer properties
does not match the
paper you are
loading.
Load the correct
paper in tray.
Load Manually
Press Stop Key
Tray 1(MPT) is empty
in manual feed mode.
Load a sheet of print
material and press
Start/Stop.
Low Heat Error
Cycle Power
There is a problem in
the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
LSU Hsync Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power
cord and plug it back
inches. If the problem
persists, please call
for service.
LSU Motor Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power
cord and plug it back
inches. If the problem
persists, please call
for service.
Main Motor
Locked
There is a problem
with the main motor
for the machine.
Open and then close
the top cover.
Message Meaning Suggested solutions

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm