Xerox Phaser 3600 User Manual

9.11 < Troubleshooting>
Solving general printing problems
For problems with the operation of your printer, refer to the table for
suggested solutions.
Condition Possible cause Suggested solutions
The printer
does not
print.
The printer is not
receiving power.
Check the power cord
connections. Check the power
switch and the power source.
The printer is not
selected as the
default printer.
Select Xerox Phaser 3600
PCL 6 or Xerox Phaser 3600
PS as your default printer.
The printer cover
is not closed.
Close the printer cover.
Paper is jammed. Clear the paper jam. See
page 9.1.
No paper is
loaded.
Load paper. See page 5.4.
The print
cartridge is not
installed.
Install the print cartridge.
The printer may
be in manual feed
mode and out of
paper.
Check the display message,
add paper to tray 1(MPT), and
press OK on the printer’s
control panel.
The connection
cable between
the computer and
the printer is not
connected
properly.
Disconnect the printer cable
and reconnect it.
The connection
cable between
the computer and
the printer is
defective.
If possible, attach the cable to
another computer that is
working properly and try to print
a document. You can also try
using a different printer cable.
The port setting is
incorrect.
Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has more
than one port, make sure that
the printer is attached to the
correct one.
The printer
does not
print.
(Continued)
The printer may
be configured
incorrectly.
Check the printer properties to
ensure that all of the print
settings are correct.
The printer driver
may be
incorrectly
installed.
Reinstall the printer driver; See
the Software Section. Try
printing a test page.
The printer is
malfunctioning.
Check the display message on
the control panel to determine if
the printer is indicating a
system error.
The document
size is so big that
the hard disk
space of the
computer is not
enough to access
the print job.
Get more hard disk space and
print the document again.
Printer
selects print
materials
from the
wrong paper
source.
The paper source
selection in the
printer properties
may be incorrect.
For many software
applications, the paper source
selection is found under the
Paper tab within the printer
properties. Select the correct
paper source. See the
Software Section.
Paper does
not feed into
the printer.
Paper has not
been loaded
correctly.
Remove paper from tray and
reload it correctly.
Check that the paper size
guides are set correctly.
There is too much
paper in tray.
Remove excess paper from
tray.
The paper is too
thick.
Use only paper that meets
printer specifications.
Condition Possible cause Suggested solutions

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm