Xerox Phaser 3600 User Manual

9.12 < Troubleshooting>
Print job is
extremely
slow.
The job may be
very complex.
Reduce the complexity of the
page(s) or try adjusting the
print quality settings.
To adjust the print quality
settings, reduce the resolution.
If you have set the resolution to
1200 dpi (Best), change it to
600 dpi (Normal). See the
Software Section.
Change the port setting to the
USB or network port to improve
print speed.
Your printer prints A4-sized
paper at 38 ppm and letter-
sized paper at 40 ppm. your
printer prints A4-sized paper at
26 ipm and letter-sized paper at
27 ipm in the duplex printing
mode.
The printer may
have insufficient
random-access
memory (RAM).
Install more memory in your
printer. See page 10.1.
Half the page
is blank.
The page layout
is too complex.
Simplify the page layout and
remove any unnecessary
graphics from the document.
Install more memory in your
printer. See page 10.1.
The page
orientation setting
may be incorrect.
Change the page orientation in
your application. See the
Software Section.
The paper size
and the paper
size settings do
not match.
Ensure that the paper size in
the printer driver settings
matches the paper in tray.
Or, ensure that the paper size
in the printer driver settings
matches the paper selection in
the software application
settings you use.
Condition Possible cause Suggested solutions
The paper
keeps
jamming.
There is too much
paper in tray.
Remove excess paper from
tray.
If printing on special materials,
use tray 1(MPT).
An incorrect type
of paper is being
used.
Use only paper that meets
printer specifications.
If printing on special materials,
use tray 1(MPT).
An incorrect
output method is
being used.
Special print materials, such as
thick paper, should not be
printed using the output tray
(face-down). Use the rear
cover (face-up) instead.
There may be
debris inside the
printer.
Open the top cover and
remove the debris.
The printer
prints, but
the text is
wrong,
garbled, or
incomplete.
The printer cable
is loose or
defective.
Disconnect and reconnect the
printer cable. Try a print job that
you have already printed
successfully. If possible, attach
the cable and printer to another
computer and try a print job
that you know works. Finally,
try a new printer cable.
The wrong printer
driver was
selected.
Check the application’s printer
selection menu to ensure that
your printer is selected.
The software
application is
malfunctioning.
Try printing a job from another
application.
The operating
system is
malfunctioning.
If printing from Windows (any
version), exit to a DOS prompt
and verify functionality with the
following command: At a C:\
prompt, type Dir LPT1, and
press Enter. (This assumes
you are connected to LPT1.)
Exit Windows and reboot the
computer. Turn the printer off
and then back on again.
Condition Possible cause Suggested solutions

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm