Xerox VersaLink C7125 User Manual

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.
PRINTER DOES NOT POWER ON
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The power switch is not switched on. Open the front door, then and check that the power
switch is in the On position.
At the printer control panel, press the PPoowweerr//WWaakkee
button. For details, refer to Powering On the Printer.
The power cord is not plugged into the outlet correctly. Power off the printer, then plug the power cord into the
outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
The power cord is not secured in place correctly. Use the bracket provided with the printer to secure the
power cord in place.
Something is wrong with the outlet connected to the
printer.
Plug another electrical appliance into the outlet and
check if it operates properly.
Try a different outlet.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
Use a power source with the specifications listed in the
Electrical Specifications.
CCaauuttiioonn:: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
PRINTER RESETS OR POWERS OFF FREQUENTLY
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The power cord is not plugged into the outlet correctly. Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer.
A system error occurred. Power off the printer, then power on again. For more
information, refer to Printing the Error History Report. If
the error persists, contact your Xerox representative.
The printer is connected to an uninterruptible power
supply.
Power off the printer, then connect the power cord to a
suitable outlet.
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Xerox
®
VersaLink
®
C71XX Series Color Multifunction Printer User Guide
Troubleshooting

Xerox VersaLink C7125 Specifications

General

N-up printing	2, 4, 6, 8, 9, 16
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Time to first page (black, normal)	6.7 s
Time to first page (color, normal)	8.8 s
Print speed (black, normal quality, A3)	14 ppm
Print margins (top, bottom, right, left)	4 mm
Print speed (black, normal quality, A4/US Letter)	25 ppm
Optional connectivity	Bluetooth, Wireless LAN
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP Bonjour /AirPrint
Processor cores	2
Sound power level (standby)	41 dB
Sound power level (printing)	65 dB
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (sleep)	0.4 W
Power consumption (standby)	94 W
Power consumption (printing)	400 W
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	5.7 s
Time to first copy (color, normal)	8.1 s
Copy speed (black, normal quality, A4)	25 cpm
Display	LCD
Control type	Touch
Product color	Blue, White
Display diagonal	7 \
Market positioning	Business
Mac operating systems supported	Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey
Other operating systems supported	HP-UX 11, HP-UX 11.11, HP-UX 11.23, HP-UX 11.31, IBM AIX 5.3, IBM AIX 6.1, IBM AIX 7.1, IBM AIX 7.2, Solaris 10, Solaris 10 SPARC, Solaris 11, Solaris 11 SPARC, Solaris 8, Solaris 9, Solaris 9 SPARC
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 10, Windows 11, Windows 7, Windows 8, Windows 8.1
Scan to	E-mail, Network folder, SMB
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Maximum scan area	297 x 431.8 mm
Output color depth	24 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 85 %
Included cartridge capacity (CMY)	9800 pages
Included cartridge capacity (black)	16100 pages
PCL fonts	83
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Print, Scan
Maximum duty cycle	107000 pages per month
Recommended duty cycle	0 - 6250 pages per month
Number of PostScript fonts	136
Number of print cartridges	4
Page description languages	HP-GL, JPEG, PCL 5e, PCL 6, PDF, PostScript 3, TIFF
Total input capacity	620 sheets
Total output capacity	250 sheets
Paper tray 1 input capacity	520 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	130 sheets
Custom media width	88.9 - 297 mm
Custom media length	98.4 - 431.8 mm
Paper tray media types	Bond paper, Card stock, Heavy printing media, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	38 - 128 g/m²
HDD capacity	320 GB
Browser supported	Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox, Apple Safari, Google Chrome
Languages support	Multi

Weight and Dimensions

Depth	670.8 mm
Width	590 mm
Height	766.5 mm