Home > Troubleshooting > If You Are Having Difficulty with Your Machine
If You Are Having Difficulty with Your Machine
This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any
problems with the printer, first make sure you have performed the following tasks correctly:
• Connect the printer to an AC power outlet. For more information, see Related Information.
• Remove all protective packaging from the printer.
• Install and select the correct printer driver. For more information, see Related Information.
• Connect the printer to a computer or mobile device. For more information, see Related Information.
• Close the Roll Compartment Cover completely.
• Insert the RD Roll correctly. For more information, see Related Information.
If you still have problems, see Related Information. If, after reading the topics, you are unable to resolve the
problem, visit the Brother support website at
support.brother.com.
Related Information
• Troubleshooting
Related Topics:
• Connect the Power Cord
• Install Printer Drivers and Software on a Computer
• Connect the Printer to a Computer
• Load the RD Roll
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