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All in One Printer
PIXMA TS5000 Series
Canon PIXMA TS5000 Series User Manual
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Scanning Problems
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
390
389
391
Table of Contents
Table of Contents
2
Using this Online Manual
9
Trademarks and Licenses
10
Basic Operation
19
Printing Photos from a Computer
20
Copying
25
Printing Photos
29
Handling Paper, Originals, Ink Tanks, Memory Card, Etc
33
Loading Paper
34
Loading Plain Paper / Photo Paper
35
Loading Envelopes
40
Loading Originals
44
Loading Originals on the Platen Glass
45
Loading Based on Use
47
Supported Originals
50
How to Detach / Attach the Document Cover
51
Inserting the Memory Card
53
Before Inserting the Memory Card
54
Inserting the Memory Card
56
Removing the Memory Card
58
Replacing Ink Tanks
59
Replacing Ink Tanks
60
Checking Ink Status on the LCD
65
Checking the Ink Status with the Ink Lamps
66
Maintenance
68
If Printing Is Faint or Uneven
69
Maintenance Procedure
70
Printing the Nozzle Check Pattern
73
Examining the Nozzle Check Pattern
75
Cleaning the Print Head
77
Deep Print Head Cleaning
79
Aligning the Print Head
81
Cleaning
84
Cleaning Paper Feed Rollers
85
Cleaning Inside the Printer (Bottom Plate Cleaning)
87
Overview
90
Safety
92
Safety Precautions
93
Regulatory Information
94
Weee (Eu&Eea)
96
Main Components and Their Use
106
Main Components
107
Front View
108
Rear View
110
Inside View
111
Operation Panel
112
Power Supply
113
Confirming that the Power Is on
114
Turning the Printer on and off
115
Checking the Power Plug/Power Cord
117
Unplugging the Printer
118
LCD and Operation Panel
119
Changing Settings
121
Changing Printer Settings from Your Computer (Windows)
122
Changing the Print Options
123
Registering a Frequently Used Printing Profile
124
Managing the Printer Power
126
Changing the Printer Operation Mode
128
Changing Settings from Operation Panel
130
Changing Settings from Operation Panel
131
Setting Items on Operation Panel
133
Print Settings
134
LAN Settings
135
Device User Settings
140
Language Selection
142
Firmware Update
143
Feed Settings
144
Reset Setting
145
System Information
146
ECO Settings
147
Network Connection
148
Network Connection Tips
149
Default Network Settings
150
Another Printer Found with same Name
152
Connecting to Another Computer Via Lan/Changing from USB to LAN Connection
153
Printing Network Settings
154
Changing Wireless LAN Connection Method
158
Ensuring Optimal Printing Results
159
Transporting Your Printer
160
Legal Restrictions on Scanning/Copying
161
Specifications
162
Information about Paper
166
Supported Media Types
167
Paper Load Limit
169
Unsupported Media Types
171
Handling Paper
172
Printing from Computer
173
Printing from Application Software (Windows Printer Driver)
174
Basic Printing Setup
175
Paper Settings on the Printer Driver and the Printer (Media Type)
178
Paper Settings on the Printer Driver and the Printer (Paper Size)
179
Various Printing Methods
180
Setting a Page Size and Orientation
181
Setting the Number of Copies and Printing Order
182
Execute Borderless Printing
184
Scaled Printing
187
Page Layout Printing
190
Tiling/Poster Printing
192
Duplex Printing
195
Setting up Envelope Printing
197
Printing on Postcards
199
Setting the Print Quality Level (Custom)
201
Overview of the Printer Driver
203
Canon IJ Printer Driver
204
Instructions for Use (Printer Driver)
207
Printer Driver Description
209
Quick Setup Tab Description
210
Main Tab Description
217
Page Setup Tab Description
223
Maintenance Tab Description
235
Canon IJ Status Monitor Screen
242
Installing the MP Drivers
245
Printing Directly from Smartphone/Tablet
246
Using Printer with Wireless Direct
247
Printing Photo Data
252
Printing Photographs Saved on Memory Card
253
Setting Items for Photo Printing Using Operation Panel
258
Paper Settings
261
Making Copies
265
Setting Items for Copying
268
Scanning from Computer (Windows)
271
Using IJ Scan Utility
272
What Is IJ Scan Utility (Scanner Software)
273
Starting IJ Scan Utility
275
Using Auto Scan Function
276
IJ Scan Utility Screens
277
IJ Scan Utility Main Screen
278
Settings Dialog Box
280
Scanning Using Application Software (Scangear)
297
What Is Scangear (Scanner Driver)
298
Starting Scangear (Scanner Driver)
300
Scanning in Basic Mode
301
Scangear (Scanner Driver) Screens
304
Basic Mode Tab
305
Advanced Mode Tab
313
General Notes (Scanner Driver)
319
Positioning Originals (Scanning from Computer)
321
Network Scan Settings
323
Scanning from Operation Panel
327
Forwarding Scanned Data to Computer Using Operation Panel
328
Setting Items for Scanning Using Operation Panel
333
Frequently Asked Questions
335
Network Settings and Common Problems
337
Connecting the Printer to a Network
339
Restrictions
341
Network Communication Problems
343
Cannot Find Printer on Network
344
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
345
Checking Power Status
346
Checking PC Network Connection
347
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings
348
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment
349
Checking Printer's IP Address
351
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Security Software Settings
352
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings
353
Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
354
Cannot Find Printer While Using Wireless LAN
356
Network Connection Problems
358
Printer Suddenly Cannot be Used
359
Network Key Unknown
363
Printer Cannot be Used after Replacing Wireless Router or Changing Its Settings
365
Other Network Problems
367
Checking Network Information
368
Restoring to Factory Defaults
371
Printing Problems
372
Printing Does Not Start
373
No Ink Comes out
375
Paper Does Not Feed Properly/"No Paper" Error
376
Print Results Are Unsatisfactory
378
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
380
Lines Are Misaligned
383
Paper Is Smudged / Printed Surface Is Scratched
384
Vertical Line Next to Image
388
Scanning Problems (Windows)
389
Scanning Problems
390
Scanner Does Not Work
391
Scangear (Scanner Driver) Does Not Start
392
Mechanical Problems
393
Power Does Not Come on
394
Power Shuts off by Itself
395
USB Connection Problems
396
Cannot Communicate with Printer Via USB
397
Installation and Download Problems
398
Cannot Install MP Drivers
399
Updating MP Drivers in Network Environment (Windows)
401
Errors and Messages
402
An Error Occurs
403
Message Appears
405
List of Support Code for Error
412
List of Support Code for Error (Paper Jams)
414
Paper Is Jammed Inside Printer
417
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Getting Started
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Canon PIXMA TS5000 Series Specifications
General
Brand
Canon
Model
PIXMA TS5000 Series
Category
All in One Printer
Language
English
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