Name: Canon PIXMA TS5000 Series
Brand: Canon
Rating: 4 (1 reviews)

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List of Support Code for Error (Paper Jams)

If paper jams, remove it following the appropriate procedure as shown below.

• If you can see the jammed paper at the paper output slot or the rear tray:

1300

• If you cannot see the jammed paper at the paper output slot or the rear tray:

Paper Is Jammed inside Printer

• Cases other than above:

Other Cases

414

Table of Contents2
Using this Online Manual9
Trademarks and Licenses10
Basic Operation19
Printing Photos from a Computer20
Copying25
Printing Photos29
Handling Paper, Originals, Ink Tanks, Memory Card, Etc33
Loading Paper34
Loading Plain Paper / Photo Paper35
Loading Envelopes40
Loading Originals44
Loading Originals on the Platen Glass45
Loading Based on Use47
Supported Originals50
How to Detach / Attach the Document Cover51
Inserting the Memory Card53
Before Inserting the Memory Card54
Inserting the Memory Card56
Removing the Memory Card58
Replacing Ink Tanks59
Replacing Ink Tanks60
Checking Ink Status on the LCD65
Checking the Ink Status with the Ink Lamps66
Maintenance68
If Printing Is Faint or Uneven69
Maintenance Procedure70
Printing the Nozzle Check Pattern73
Examining the Nozzle Check Pattern75
Cleaning the Print Head77
Deep Print Head Cleaning79
Aligning the Print Head81
Cleaning84
Cleaning Paper Feed Rollers85
Cleaning Inside the Printer (Bottom Plate Cleaning)87
Overview90
Safety92
Safety Precautions93
Regulatory Information94
Weee (Eu&Eea)96
Main Components and Their Use106
Main Components107
Front View108
Rear View110
Inside View111
Operation Panel112
Power Supply113
Confirming that the Power Is on114
Turning the Printer on and off115
Checking the Power Plug/Power Cord117
Unplugging the Printer118
LCD and Operation Panel119
Changing Settings121
Changing Printer Settings from Your Computer (Windows)122
Changing the Print Options123
Registering a Frequently Used Printing Profile124
Managing the Printer Power126
Changing the Printer Operation Mode128
Changing Settings from Operation Panel130
Changing Settings from Operation Panel131
Setting Items on Operation Panel133
Print Settings134
LAN Settings135
Device User Settings140
Language Selection142
Firmware Update143
Feed Settings144
Reset Setting145
System Information146
ECO Settings147
Network Connection148
Network Connection Tips149
Default Network Settings150
Another Printer Found with same Name152
Connecting to Another Computer Via Lan/Changing from USB to LAN Connection153
Printing Network Settings154
Changing Wireless LAN Connection Method158
Ensuring Optimal Printing Results159
Transporting Your Printer160
Legal Restrictions on Scanning/Copying161
Specifications162
Information about Paper166
Supported Media Types167
Paper Load Limit169
Unsupported Media Types171
Handling Paper172
Printing from Computer173
Printing from Application Software (Windows Printer Driver)174
Basic Printing Setup175
Paper Settings on the Printer Driver and the Printer (Media Type)178
Paper Settings on the Printer Driver and the Printer (Paper Size)179
Various Printing Methods180
Setting a Page Size and Orientation181
Setting the Number of Copies and Printing Order182
Execute Borderless Printing184
Scaled Printing187
Page Layout Printing190
Tiling/Poster Printing192
Duplex Printing195
Setting up Envelope Printing197
Printing on Postcards199
Setting the Print Quality Level (Custom)201
Overview of the Printer Driver203
Canon IJ Printer Driver204
Instructions for Use (Printer Driver)207
Printer Driver Description209
Quick Setup Tab Description210
Main Tab Description217
Page Setup Tab Description223
Maintenance Tab Description235
Canon IJ Status Monitor Screen242
Installing the MP Drivers245
Printing Directly from Smartphone/Tablet246
Using Printer with Wireless Direct247
Printing Photo Data252
Printing Photographs Saved on Memory Card253
Setting Items for Photo Printing Using Operation Panel258
Paper Settings261
Making Copies265
Setting Items for Copying268
Scanning from Computer (Windows)271
Using IJ Scan Utility272
What Is IJ Scan Utility (Scanner Software)273
Starting IJ Scan Utility275
Using Auto Scan Function276
IJ Scan Utility Screens277
IJ Scan Utility Main Screen278
Settings Dialog Box280
Scanning Using Application Software (Scangear)297
What Is Scangear (Scanner Driver)298
Starting Scangear (Scanner Driver)300
Scanning in Basic Mode301
Scangear (Scanner Driver) Screens304
Basic Mode Tab305
Advanced Mode Tab313
General Notes (Scanner Driver)319
Positioning Originals (Scanning from Computer)321
Network Scan Settings323
Scanning from Operation Panel327
Forwarding Scanned Data to Computer Using Operation Panel328
Setting Items for Scanning Using Operation Panel333
Frequently Asked Questions335
Network Settings and Common Problems337
Connecting the Printer to a Network339
Restrictions341
Network Communication Problems343
Cannot Find Printer on Network344
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)345
Checking Power Status346
Checking PC Network Connection347
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings348
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment349
Checking Printer's IP Address351
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Security Software Settings352
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings353
Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen354
Cannot Find Printer While Using Wireless LAN356
Network Connection Problems358
Printer Suddenly Cannot be Used359
Network Key Unknown363
Printer Cannot be Used after Replacing Wireless Router or Changing Its Settings365
Other Network Problems367
Checking Network Information368
Restoring to Factory Defaults371
Printing Problems372
Printing Does Not Start373
No Ink Comes out375
Paper Does Not Feed Properly/"No Paper" Error376
Print Results Are Unsatisfactory378
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear380
Lines Are Misaligned383
Paper Is Smudged / Printed Surface Is Scratched384
Vertical Line Next to Image388
Scanning Problems (Windows)389
Scanning Problems390
Scanner Does Not Work391
Scangear (Scanner Driver) Does Not Start392
Mechanical Problems393
Power Does Not Come on394
Power Shuts off by Itself395
USB Connection Problems396
Cannot Communicate with Printer Via USB397
Installation and Download Problems398
Cannot Install MP Drivers399
Updating MP Drivers in Network Environment (Windows)401
Errors and Messages402
An Error Occurs403
Message Appears405
List of Support Code for Error412
List of Support Code for Error (Paper Jams)414
Paper Is Jammed Inside Printer417

Canon PIXMA TS5000 Series User Manual

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Brand	Canon
Model	PIXMA TS5000 Series
Category	All in One Printer
Language	English