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Casio SE-C3500 User Manual

Casio SE-C3500
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E-9
Basic function
To use the cash register’s basic function
Getting started ........................................................................................................... E-10
Loading memory protection batteries ............................................................................ E-10
Installing paper roll ........................................................................................................... E-11
Setting date, time, and tax table ...................................................................................... E-13
To set Australian GST ....................................................................................................... E-14
Getting to know your cash register ..........................................................................E-15
General guide .................................................................................................................... E-15
To adjust the main display ............................................................................................... E-16
To set the customer display ............................................................................................. E-16
To set the menu sheet ....................................................................................................... E-17
Display................................................................................................................................ E-18
Keyboard ............................................................................................................................ E-19
How to read the printouts ......................................................................................... E-23
How to use your cash register ................................................................................. E-24
Before opening your store ........................................................................................ E-25
Checking the time and date ............................................................................................. E-25
Preparing bills and coins for change .............................................................................. E-25
Registering items in departments ........................................................................... E-26
Basic setups and registrations ................................................................................ E-30
To program basic settings ...............................................................................................E-30
Programming departments ..............................................................................................E-32
Registering departments’ preset data ............................................................................E-33
Programming PLUs ...........................................................................................................E-34
Registering PLUs’ preset data .........................................................................................E-35
Other registrations .................................................................................................... E-38
Discount .............................................................................................................................E-38
Reduction ...........................................................................................................................E-39
Registering various payment methods ...........................................................................E-40
Registering returned goods .............................................................................................E-42
Registrations without transactions .................................................................................E-44
Corrections ........................................................................................................................E-45
Daily sales reports ....................................................................................................E-48
Print out of daily sales report ..........................................................................................E-49

Table of Contents

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Casio SE-C3500 Specifications

General IconGeneral
TypeElectronic Cash Register
Number of Departments72
Number of PLUs3000
Printer TypeThermal
ConnectivityUSB, RS-232
Power SupplyAC 120V
KeyboardRaised Keyboard
Display Lines2
Paper Width58 mm
Departments72
PLUs3000
Printing MethodThermal
DisplayLCD
Printing Speed14 lines/second
Battery BackupYes
Dimensions400 x 450 x 220 mm

Summary

Introduction to Your Cash Register

Original Carton and Package Handling

Instructions for returning the product to the store.

Optimal Location for Your Cash Register

Guidance on where to place the cash register for optimal use.

Power Supply Requirements

Information on the required voltage and avoiding overload.

Cleaning and Maintenance Instructions

Instructions for cleaning the cash register exterior safely.

Trademark Information

Mentions SD and SDHC Logos as trademarks.

Safe Usage of the Cash Register

Safety Symbols and Handling Precautions

Explains danger, warning, caution symbols and their meanings.

Register Handling and Safety Guidelines

Provides critical safety guidelines for handling the cash register.

Power Plug and AC Outlet Safety Guidelines

Safe Outlet and Plug Usage

Details on using correct outlets and plug insertion.

Power Cord and Plug Precautions

Guidelines on avoiding damage to the power cord and plug.

Safe Placement Areas for the Register

Environmental Considerations for Placement

Advises on avoiding humidity, dust, and extreme temperatures.

Power Cord Management Safety

Precautions for managing the power cord to prevent damage.

Basic Function - Battery Usage and Care

Battery Installation and Disposal Procedures

Instructions on using, handling, and disposing of batteries.

Basic Function - Cash Drawer Operation

Manual Cash Drawer Opening

Explains how to open the cash drawer, including manual release.

Using the Cash Register's Basic Functions

Getting Started: Initial Setup

Guide to initial setup and readiness for operation.

Understanding Your Cash Register

Overview of the cash register's components and displays.

Reading Printouts and Reports

Explanation of transaction and journal receipt formats.

General Cash Register Usage

General procedure for daily operation before, during, and after store hours.

Registering Items by Department

Procedures for categorizing and registering items by department.

Basic Setups and Item Registrations

Steps for programming essential register settings and data.

Other Registration Functions

Covers additional registration functions like discounts and corrections.

Daily Sales Report Procedures

Instructions for printing daily sales summaries.

Getting Started: Loading Batteries

Loading Memory Protection Batteries

Details on installing batteries to protect memory during power failures.

Getting Started: Paper Roll Installation

Installing Receipt Paper Roll

Step-by-step guide for loading receipt paper rolls.

Getting Started: Journal Paper Installation

Installing Journal Paper Roll

Specific instructions for loading the journal paper roll.

Getting Started: Date, Time, and Tax Table Setup

Setting Date, Time, and Tax Table

Procedure for configuring date, time, and tax rates.

Setting Australian GST Compliance

Specific Steps for Australian GST

Specific steps to program the cash register for Australian GST.

Getting to Know Your Cash Register

General Guide and Key Components Overview

Identifies main parts and their functions, including the mode switch.

Mode Switch and Operations Explained

Explains the different modes (PGM, RF, OFF, REG, X, Z, X2/Z2) and their uses.

Register Displays and Mode Keys

Mode Keys and Drawer Operation Details

Details on mode keys, drawer locking, and magnetic plate.

Adjusting Main and Customer Displays

Instructions for adjusting the main and customer displays.

Menu Sheet Setup Procedure

Replacing the Menu Sheet

Guide to replacing the menu sheet for item reference.

Understanding Cash Register Displays

Main and Customer Display Information

Explains the content shown on the main and customer displays during transactions.

Cash Register Keyboard Layout

Keyboard Layout and Key Functions Overview

Identifies keys and their primary functions for operation.

Cash Register Keyboard Key Descriptions

Detailed Key Function Descriptions

Continues the explanation of various keyboard keys and their uses.

Allocatable Keyboard Functions

List of Allocatable Keyboard Functions

Lists and describes functions that can be assigned to keyboard keys.

Further Keyboard Function References

Function Key Reference Details

Provides further details on specific function keys and their operations.

How to Read Cash Register Printouts

Analyzing Printout Samples

Explains how to interpret receipt and journal samples.

Using Your Cash Register Daily

Pre-Opening Store Procedures

Steps to perform before opening the store for daily operations.

Operating During and After Business Hours

Procedures for operating while the store is open and after closing.

Pre-Opening Checks: Time, Date, and Change

Checking Time/Date and Preparing Change

Steps for verifying register settings and preparing cash for transactions.

Registering Items in Departments

Single Item Sale Procedures

How to register a single item sale with and without change calculation.

Multiple Item Registration Methods

Repeat and Multiple Item Registration

Methods for registering multiple items of the same price or using multiplication.

Advanced Item Registration Techniques

Split Sales and Department Shift Operations

Registering split package sales and changing department assignments.

Direct Department Number Entry

Department Number Entry Procedure

How to register items using department numbers directly.

Basic Setups and Registrations

Programming Basic Register Settings

Guide to entering PGM mode and accessing basic programming menus.

Overview of Program Menus

Lists main programming categories like DEPT, PLU, Key, Date, and Clerk settings.

Additional Advanced Programming Menus

Additional Program Menus Reference

Covers Message, POP, Tax, General, SD card, and System settings.

Programming Department Settings

Setting Department Unit Price and Status

How to program unit price, taxable status, and group for departments.

Using Preset Department Data

Examples of Preset Department Data

Examples of using preset prices and tax statuses for departments.

Programming PLU Settings

Setting PLU Unit Price and Status

How to program unit price, taxable status, and group for PLUs.

Registering PLU Preset Data

Examples of PLU Preset Data Registration

Examples of single item sales and repeat PLU registrations.

PLU Registration with Multiplication Key

Using Multiplication for PLU Entries

Using multiplication key for PLU entries and split sales.

Open PLU Functionality

Programming and Using Open PLUs

How to program and use PLUs that allow manual price entry.

Other Registrations: Discount Operations

Applying Item and Subtotal Discounts

How to apply discounts to items and the subtotal amount.

Other Registrations: Reduction Operations

Applying Item and Subtotal Reduction

How to subtract amounts from item prices or subtotals.

Other Registrations: Various Payment Methods

Processing Check and Charge Sales

How to register transactions paid by check or charge.

Other Registrations: Credit and Mixed Payments

Handling Credit Sales and Mixed Payments

How to handle credit sales and combine payment methods.

Other Registrations: Returned Goods Processing

Processing Returns in REG Mode

Steps for handling customer returns while in REG mode.

Other Registrations: Returns in RF Mode

Processing Returns Using RF Mode

Procedures for processing refunds using the RF mode.

Other Registrations: Non-Sales Transactions

Money Received/Paid and Drawer Opening

Operations for handling money without sales, like float preparation.

Correcting Transaction Errors

Correcting Entered Item Errors

Methods for fixing errors in unit price, quantity, PLU, or tendered amounts.

Correcting Recently Registered Items

Correcting Registered Items Immediately After Entry

How to correct items or transactions right after they are registered.

Voiding Items and Cancelling Transactions

Voiding Items and Cancelling Entire Transactions

How to void a single item or cancel an entire transaction.

Daily Sales Reports Generation

Printing Daily Sales Summaries

Steps to generate and print daily sales reports using X or Z modes.

Daily Sales Report Format Details

Daily Sales Report Format Breakdown

Detailed breakdown of information found in a daily sales report.

Daily Sales Report Content Details

Daily Sales Report Content Explanation

Continues the explanation of the daily sales report content.

Advanced Programmings and Registrations Overview

Advanced Registrations Guide

Covers clerk assignment and single item sales setup.

Character Settings Guide

How to program descriptions, messages, and names using keyboards.

Advanced Programming Configuration

Details on programming set codes, functions, and reports.

Programming Department and PLU Functions

Methods for programming departments, PLUs, transaction keys, and clerk functions.

Printing Programmed Data and Settings

How to print configured settings and data from the register.

Printing Various Sales Reports

Options for printing various types of sales reports.

Using an SD Card for Data Management

Procedures for managing data using an SD card.

Troubleshooting Common Register Issues

Information on error codes and operational problems.

Advanced Registrations: Clerk Assignment

Enabling Clerk Assignment Setup

Steps to activate and set up clerk assignment for receipts.

Advanced Registrations: Clerk Assignment Details

Clerk Assignment Impact on Receipts

How to sign clerks on/off and their impact on receipts and reports.

Advanced Registrations: Single Item Cash Sales

Configuring Single Item Cash Sales

How to configure and use single item sale status for departments.

Advanced Registrations: Single Item Sales with Multiplication

Using Multiplication with Single Item Sales

Using multiplication with single item sales.

Advanced Programmings: Coupon Transactions

Registering Items Using Coupons

How to register items using coupons.

Advanced Programmings: Premium Transactions

Adding Premiums to Items or Subtotals

How to add premiums to items or subtotals.

Advanced Programmings: VAT Breakdown Printing

Forcing VAT Breakdown Printing

Forcing VAT breakdown printing at the finalization stage.

Advanced Programmings: Age Verification

Age Verification Functionality

Prohibits item registration for customers below a set age limit.

Advanced Programmings: Check Tracking System

Opening a New Check in Tracking

How to open a new check and register items against it.

Advanced Check Tracking Operations

Adding Orders and Issuing Guest Checks

Adding items to held checks and printing guest checks.

Advanced Check Tracking: Closing and Combining

Closing Held Checks and Combining Checks

Procedures for closing held checks and adding multiple checks together.

Advanced Programmings: Flat PLU and Text Recall

Using Flat PLU Keys and Text Recall

Using Flat PLU keys and recalling stored text.

Advanced Programmings: Customer Number Input

Inputting and Printing Customer Numbers

How to record and print customer numbers.

Advanced Programmings: Clerk Interrupt Function

Understanding Clerk Interrupt Procedures

Explains two procedures for clerk interruption during transactions.

Advanced Programmings: Condiment and Preparation PLUs

Programming Condiment and Preparation PLUs

Programming PLUs for condiments or preparations linked to main PLUs.

Advanced Programmings: Set Menus and Tips

Programming Set Menus and Registering Tips

Programming set menus and registering customer tips.

Advanced Programmings: Arrangement Key Operations

Using Arrangement Key for Auto Operations

Using the Arrangement key for automatic operation sequences.

Advanced Programmings: Adding Transaction Amounts

Adding Specific Amounts to Transactions

How to add specific amounts to transactions using the Addition key.

Advanced Programmings: Transacting in Euro

Transacting in Euro with Local Currency

Registering items in local currency and transacting in Euro.

Advanced Programmings: Transacting in Euro (Continued)

Transacting in Local Currency with Euro

Registering items in Euro and transacting in local currency.

Character Settings: Using the Character Keyboard

Inputting Characters via Keyboard

Explains how to input characters using the dedicated keyboard.

Character Settings: Using the Ten Key Pad

Multi-Typing with Ten Key Pad

Guide to inputting characters by repeatedly pressing ten-key pad buttons.

Character Settings: Ten Key Pad Details

Ten Key Character Input Details

Further details on character input using the ten-key pad.

Character Settings: PLU and Other Name Setup

Setting Characters for PLUs and Other Fields

How to set names for PLUs, departments, and clerks.

Character Settings: Pop Messages on Receipts

Setting Pop Messages for Receipts

Customizing messages that appear on receipts.

Character Settings: Pop Illustrations

Setting Pop Illustrations for Receipts

How to set graphical elements or illustrations for receipts.

Character Settings: Symbol Characters

Setting Symbol Characters in Sales Reports

Customizing symbols/titles in sales reports (e.g., 'CASH IN DRW').

Character Settings: Sales Report Symbols

Sales Report Symbol Reference Table

Table listing memory numbers, program codes, and default characters for sales reports.

Character Settings: Other Symbol and Report Title Settings

Other Symbol and Report Title Customization

Customization for other symbols and sales report titles.

Advanced Programmings Overview

Setting Codes 02-10: Basic Register Settings

Configuration of unit number, reset options, tax systems, and print controls.

Setting Codes 14-19: Sales Report and Receipt Controls

Settings for sales report printing, grand totals, and guest receipts.

Setting Codes 21-34: Message and System Controls

Options for messages, entry restrictions, check tracking, and SD card functions.

Advanced Programmings: Detail Settings (Codes 02 & 03)

Programming Detail Settings for Codes 02 & 03

How to set machine number and consecutive number reset options.

Advanced Programmings: Detail Settings (Code 04)

Programming Detail Settings for Code 04

Configuring tax systems and rounding methods for different countries.

Advanced Programmings: Detail Settings (Code 05)

Programming Detail Settings for Code 05

Options for receipt printing, including total lines and item skipping.

Advanced Programmings: Detail Settings (Code 06)

Programming Detail Settings for Code 06

Controls for calculation methods, key buffer, and tone settings.

Advanced Programmings: Detail Settings (Code 08)

Programming Detail Settings for Code 08

Fixed total print control for various sales data elements.

Advanced Programmings: Detail Settings (Codes 10 & 14)

Programming Detail Settings for Codes 10 & 14

Controls for taxable amount printing and currency exchange settings.

Advanced Programmings: Detail Settings (Codes 15 & 16)

Programming Detail Settings for Codes 15 & 16

Settings for sales report printing methods and grand total printing.

Advanced Programmings: Detail Settings (Codes 17, 18, 19)

Programming Detail Settings for Codes 17, 18, 19

Controls for date/time printing, guest receipts, and double height characters.

Advanced Programmings: Detail Settings (Codes 21, 25, 26)

Programming Detail Settings for Codes 21, 25, 26

Message printing, entry restrictions, and check tracking settings.

Advanced Programmings: Detail Settings (Codes 27 & 28)

Programming Detail Settings for Codes 27 & 28

Clerk operations, Euro main currency, and rounding options.

Advanced Programmings: Detail Settings (Code 29)

Programming Detail Settings for Code 29

Euro sub-currency settings and rounding.

Advanced Programmings: Detail Settings (Codes 30 & 34)

Programming Detail Settings for Codes 30 & 34

Thermal printer control and backlight settings.

Programming Functions in a Lump: Departments and PLUs

Programming Department and Flat PLU Functions

Setting multiple department or flat PLU functions at once.

Department and PLU Lump Set Code Reference

Department and PLU Lump Set Code Table

Reference table for department and PLU lump programming.

Programming PLU Functions in a Lump

Setting Individual PLU Functions

How to program individual functions for each PLU.

Programming Department Functions Individually

Setting Individual Department Functions

Setting individual functions for departments using set codes.

Department and PLU Set Code Table Reference

Department and PLU Set Code Table

Reference table for department and PLU programming set codes.

Programming PLU Functions Individually

Setting Individual PLU Functions with Set Codes

Setting individual functions for PLUs using set codes.

Programming Functions for Transaction Keys

Assigning Functions to Transaction Keys

How to program specific functions onto transaction keys.

Transaction Key Program Code Tables (F, Charge, CHK)

Program Codes for F, Charge, and CHK Keys

Program codes for F, Charge, and Check keys.

Transaction Key Program Codes (RA, PO, Addition, Coupon)

Program Codes for RA, PO, Addition, and Coupon Keys

Program codes for RA, PO, Addition, and Coupon keys.

Transaction Key Program Codes (P, #/NS, o)

Program Codes for P, #/NS, and o Keys

Program codes for P, #/NS, and o keys.

Transaction Key Program Codes (Age Verification, Currency Exchange, Arrangement, Text Recall)

Program Codes for Age Verification, Currency Exchange, Arrangement, Text Recall Keys

Program codes for Age Verification, Currency Exchange, Arrangement, and Text Recall keys.

Transaction Key Program Codes (Multiplication, Tax Shift, Credit)

Program Codes for Multiplication, Tax Shift, and Credit Keys

Program codes for Multiplication, Tax Shift, and Credit keys.

Transaction Key Program Code for New Balance

Program Code for the New Balance Key

Program code for the New Balance key.

Programming Further Clerk Functions

Setting Clerk Interruption and Secret Numbers

How to set clerk interruption and secret numbers.

Further Clerk Settings: Training Mode and Commissions

Other Clerk Settings (Training Mode, Commission Rates)

Settings for training mode and commission rates for clerks.

Further Clerk Functions: Set Menu Programming

Programming Set Menus and Items

How to program set menu numbers and their items.

Further Clerk Functions: Arrangement Auto Operation

Arrangement Key for Automatic Operations

Setting up automatic operations using the Arrangement key.

Key Allocation for Keyboard Functions

Allocating Functions to Keyboard Keys

Guide to assigning various functions to keyboard keys.

Key Allocation: Function Code Reference

Function Code Reference List

A list of function codes and their corresponding operations.

Printing Programmed Data: Unit Price and Percentage

Printing Unit Price or Percentage Data

How to print programmed unit prices or percentages for items.

Printing Programmed Data: Characters (Except PLUs)

Printing Programmed Characters (Excluding PLUs)

How to print programmed characters for departments, groups, etc.

Printing Programmed Data: General Programming

Printing General Programming Settings

How to print general programming settings, excluding PLUs.

Printing Programmed Data: Preset PLU Unit Price

Printing Preset Unit Prices for PLUs

How to print the preset unit prices for PLUs.

Printing Programmed Data: Preset PLU Characters and Programs

Printing Preset PLU Characters and Programs

How to print preset PLU characters and PLU programming details.

Printing Programmed Data: Key Allocation

Printing the Key Allocation Program

How to print the current keyboard function assignments.

Printing Various Sales Reports

Selecting and Printing Sales Reports

How to select and print various sales reports like electronic journals.

Various Sales Reports: PLU, Group, and Hourly

PLU, Item Group, and Hourly Sales Reports

Format and content of PLU, item group, and hourly sales reports.

Various Sales Reports: Monthly and Flash

Monthly and Flash Sales Reports Format

Format and content of monthly and flash sales reports.

Various Sales Reports: Open Check and Electronic Journal

Open Check and Electronic Journal Reports Format

Format and content of open check and electronic journal reports.

Various Sales Reports: Individual Item Reports

Individual Department, PLU, and Flat PLU Reports

How to print reports for specific departments, PLUs, or Flat PLUs.

Various Sales Reports: Periodic Generation

Periodic Sales Report Generation Methods

How to obtain periodic sales reports (weekly, monthly).

Periodic Sales Report Content

Periodic Sales Report Content Breakdown

Detailed breakdown of information in periodic sales reports.

Periodic Sales Report Content Details

Periodic Sales Report Content Explanation (Continued)

Further details on periodic sales report content.

Using an SD Card for Data Management

Formatting an SD Card

Steps to format an SD card for first-time use.

Using an SD Card: Storing Program Data

Storing Program Data to SD Card

How to back up program data from the register to an SD card.

Using an SD Card: Backup Completion

SD Card Backup Process Confirmation

Confirmation message after successfully backing up data to an SD card.

Troubleshooting: Error Code Table

Error Code Table Reference

List of error codes, messages, meanings, and actions.

Troubleshooting: Error Code Table (Continued)

Error Code Table Resolution Details

Additional error codes and their resolutions.

Troubleshooting: Display Messages and Power Issues

Handling Display Messages and Power Failures

Handling 'EJ FULL' messages, power failures, and register lock-ups.

Troubleshooting: Low Battery Indicator

Low Battery Indicator Meaning and Importance

Explains the low battery indicator and its implications.

Cash Register Specifications

Technical Specifications Overview

Detailed list of the cash register's technical specifications and capabilities.

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