Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 92.
Procedure
Step 1 Select Voice > Regional.
Step 2 In the Vertical Service Activation Codes area, enter *78 in the DND Act Code field.
Step 3 In the Vertical Service Activation Codes area, enter *79 in the DND Deact Code field.
Step 4 Click Submit All Changes.
Shared Lines
A shared line is a directory number that appears on more than one phone. You can create a shared line by
assigning the same directory number to different phones.
Incoming calls display on all phones that share a line, and anyone can answer the call. Only one call remains
active at a time on a phone.
Call information displays on all phones that are sharing a line. If somebody turns on the privacy feature, you
do not see the outbound calls made from the phone. However, you see inbound calls to the shared line.
All phones with a shared line ring when a call is made to the line. If you place the shared call on hold, anyone
can resume the call by pressing the corresponding line key from a phone that shares the line. You can also
press the Select button if the Resume icon is displayed.
The following shared line features are supported:
• Line Seizure
• Public Hold
• Private Hold
• Silent Barge (only through enabled programmable softkey)
The following features are supported as for a private line
• Transfer
• Conference
• Call Park / Call Retrieve
• Call Pickup
• Do Not Disturb
• Call Forward
You can configure each phone independently. Account information is usually the same for all IP phones, but
settings such as the dial plan or preferred codec information can vary.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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Phone Administration
Shared Lines
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