Disabling Call Forward (No Answer)
Cisco 7912 Telephone User Guide System Telephone Features 25
620-05600350
Calls forwarded to an off-net number that are unanswered will roll over to
voice mail (if available) at the forwarded to destination. Calls that stay on-net
and are unanswered will roll over to your voice mail (if available).
NOTE: There is no message indicating that Call Forwarding (No Answer) is enabled. The
only way to check is to dial the extension and see if the call is forwarded.
Disabling Call Forward (No Answer)
1. Press 79* on the telephone keypad.
2. Press the Dial softkey.
3. Call forward (no answer) is disabled and the phone hangs up.
Call Forward (Out of Service)
Call Forward (Out of Service) allows you to forward for your phone when it is out of
service to the number you enter. Calls will not ring at your phone and will be sent
to the number you entered as the forward destination. You can forward calls to an
IP or non-IP phone.
Calls forwarded to an external number (7 or more digits) that are unanswered will
roll over to voice mail (if available) at that number. Calls forwarded to an internal
number (4-digit to 6-digit extension) that are unanswered will roll over to voice mail
(if available) for the called party (not the forwarding destination).
External forwarding must be supported by your system for external numbers to be
accepted. Be sure to include the access code for an outside line and the area code,
if necessary, with the external number. Up to 20 digits may be entered.
Enabling Call Forward (Out of Service)
NOTE: The display will show the available options as the prompts are played. Depending
on available space on the display, the final entry (usually * for re-enter or exit) may
not appear completely.
1. Press 70* on the telephone keypad.
• If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
• If you previously configured a forwarding number, you will be instructed
to do one of the following:
• Press 1 to enable forwarding. Go to step 8.
• Press 2 to change the current forwarding number. Go to step 2.
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