D-Link DIR-830L User Manual

128D-Link DIR-830L User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-830L. Read the
following descriptions if you are having problems.
1. Why can’t I access the Web-based conguration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website nor do you
have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must
be on the same IP subnet to connect to the web-based utility.
Make sure you have an updated Java-enabled Web browser. We recommend the following:
• Microsoft Internet Explorer® 8 and higher
• Mozilla Firefox® 3.5 and higher
• Google Chrome™ 8 and higher
• Apple Safari® 5 and higher
Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a dierent
cable or connect to a dierent port on the device if possible. If the computer is turned o, the link light may not be on.
Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate, Norton
Personal Firewall, and the Windows
®
XP rewall may block access to the conguration pages. Check the help les included with
your rewall software for more information on disabling or conguring it.

D-Link DIR-830L Specifications

General

Brand	D-Link
Model	DIR-830L
Category	Network Router
Language	English