Adjustments and Maintenance
2-6
2.1.2 Cleaning the Media Sensor
If paper dust or debris accumulates in the Media Sensor, it can affect label detection. To
prevent problems, clean as follows:
1. Turn OFF and unplug the printer. Raise the cover.
2. Unlock and raise the Printhead Assembly. Remove any media.
3. Clean the Media Sensor using compressed air or a soft brush. Use a cotton swab
dampened with isopropyl alcohol as needed to remove adhesive accumulations.
4. Allow to dry. Reinstall media. If necessary, adjust the Media Sensor. Plug in and turn
on the printer.
2.1.3 Cleaning the Platen
The platen contaminated with grit, label adhesive, or ink can lead to a decline in print
quality and, in extreme cases, cause labels to adhere and wrap the roller. Clean the platen
as follows:
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