Datamax M-Class Mark II Maintenance Manual

Troubleshooting
3-5
3.2.1.2 ERROR Light ON
 Note: If troubleshooting a display-equipped model, see the specific message (Section
3.3).
Step Procedure Result Action
Yes Go to Step 2.
1
Load media. Set the SENSOR TYPE. Ensure a
correct MAXIMUM LABEL LENGTH setting. If
installed, remove ribbon and set the MEDIA
TYPE to Direct. Ensure that the printhead is
latched and then press FEED.
Is the ERROR Light ON?
No Test complete.
Yes Go to Step 3.
2
Press FEED.
Do labels advance?
No Go to Step 7.
Yes
Go to Section
3.2.1.2.2.
3
Did a complete label advance without the
ERROR Light illuminating?
No Go to Step 4.
Yes Go to Step 5.
4
Did a complete label advance with the ERROR
Light illuminating?
No
Go to Section
3.2.1.2.1.
Yes
Test complete. If
applicable, install
ribbon. Retest. If
problems persist, go to
Section 3.2.1.2.2.
5
Disable all options. Press FEED.
Did a complete label advance without the
ERROR Light illuminating?
No
Enable the attached
options, retesting after
each enable, until
problem option is
found, and then
troubleshoot the
option.

Datamax M-Class Mark II Specifications

General

Brand	Datamax
Model	M-Class Mark II
Category	Label Maker
Language	English