Solving Problems 29
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
.
IF THE POWER LIGHT IS AMBER AND GREEN OR STEADY AMBER — The computer is receiving electrical power,
but an internal power problem might exist.
• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
• Ensure that the processor power cable is securely connected to the system board (see page 51).
IF THE POWER LIGHT IS BLINKING AMBER — A device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see page 64).
• Remove and then reinstall any cards (see page 51).
• Remove and then reinstall the graphics card, if applicable (see page 51).
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting
information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see page 11).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
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