Dell E2014T User Manual

Common Problems
The following table contains information about resolving common monitor
problems.
Common
Symptoms
What You
Experience
Possible Solutions
• Make sure the display cable connecting
the monitor and the computer is properly
connected and secure.
No Video
(Power light off)
No picture
• Make sure the power outlet is functioning
properly using any other electrical equipment.
• Make sure the power button is not pressed-in.
• Make sure the correct input source is selected
using the Input Source Select button.
• Check the Power Button LED option under
Energy Settings in OSD Menu.
No Video
(Power light on)
No picture or
no brightness
• Increase brightness and contrast usingOSD.
• Perform monitor self-test.
• Check for bent or broken pins on the
displaycable and the ports.
• Run the built-in diagnostics.
• Make sure the correct input source is selected
using the Input Source Select button.
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
Picture is
• Eliminate video extension cables.
Poor Focus fuzzy, blurry, or
• Reset the monitor to factory settings.
ghosting
• Change the video resolution to the correct
aspect ratio (16:9).
Shaky/Jittery
Video
Missing Pixels
Stuck-on Pixels
Wavy picture or
fine movement
LCD screen has
spots
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another
room.
• Turn o the monitor, disconnect and
reconnect the power cable, and turn on the
monitor.
• Pixel that is permanently o is a natural defect
that can occur in LCD technology.
For more information on Dell Monitor Quality
and Pixel Policy, see Dell support site at dell.
com/support/monitors.
Troubleshooting  39

Dell E2014T Specifications

General

Pixel pitch	0.27 x 0.27 mm
Aspect ratio	16:9
Screen shape	Flat
Response time	2 ms
Display diagonal	19.5 \
Touchscreen type	Tabletop
Display brightness	225 cd/m²
Display resolution	1600 x 900 pixels
Display technology	LED
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Display diagonal (metric)	49.4 cm
Viewing angle, horizontal	170 °
Certification	EPEAT Gold\\r TCO
Product color	Black
Display viewable area (HxV)	432.00 x 432.00 mm
Dimensions (W x D x H) with stand	505.9 x 165 x 376 mm
Cables included	AC, HDMI, USB
Tilt angle range	5 - 31 °
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	16 W
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	2
Package weight	6070 g
Sustainability certificates	ENERGY STAR
NVIDIA G-SYNC	No

Weight and Dimensions

Depth (with stand)	165 mm
Width (with stand)	505.9 mm
Height (with stand)	376 mm
Weight (with stand)	4890 g
Depth (without stand)	51.7 mm
Height (without stand)	311.2 mm
Weight (without stand)	3430 g