Dell E2014T User Manual

42  Troubleshooting

Touchscreen Problems
Specific
Symptoms
Touch report
error
What You
Experience
Touch function
miss alignment
or no touch
function
Possible Solutions
• Use the Dell provided USB cable to connect
your computer.
• Make sure the power cable has a ground pin.
• Unplug and replug the power cable from the
power adapter to allow auto-recalibration of
the touch module.
• Make sure computer support USB 2.0 or later.
• If the display cannot be detected by the
computer, power o/on the monitor or
unplug and replug the USB cable.
• Wipe softly to clean the dust on the six sensor
lens with soft and clean cloth when touch
function miss alignment or no touch function.
Touch screen
non-responsive
in power-save
mode
Cannot wake
up monitor
and computer
by using touch
in power-save
mode
1. Access Device Manager, expand HID
Interface Device under Human Device.
2. Right click HID- compliant device, click
Properties and select the check-box to allow
the device to wake the computer.
Cursor does
1. Open Control Panel, open Hardware and
Windows 7 and
Sound, and then open Tablet PC Settings.
not accurately
follow your
Windows 8
2. Select Calibration.
finger when
Calibration
you touch the
3. Follow the instructions to recalibrate your
screen
screen
NOTE: When the monitor is in Sleep mode, move the mouse, press any key on
the keyboard, or double-tap firmly on the screen to wake up the monitor.

Dell E2014T Specifications

General

Pixel pitch	0.27 x 0.27 mm
Aspect ratio	16:9
Screen shape	Flat
Response time	2 ms
Display diagonal	19.5 \
Touchscreen type	Tabletop
Display brightness	225 cd/m²
Display resolution	1600 x 900 pixels
Display technology	LED
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Display diagonal (metric)	49.4 cm
Viewing angle, horizontal	170 °
Certification	EPEAT Gold\\r TCO
Product color	Black
Display viewable area (HxV)	432.00 x 432.00 mm
Dimensions (W x D x H) with stand	505.9 x 165 x 376 mm
Cables included	AC, HDMI, USB
Tilt angle range	5 - 31 °
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	16 W
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	2
Package weight	6070 g
Sustainability certificates	ENERGY STAR
NVIDIA G-SYNC	No

Weight and Dimensions

Depth (with stand)	165 mm
Width (with stand)	505.9 mm
Height (with stand)	376 mm
Weight (with stand)	4890 g
Depth (without stand)	51.7 mm
Height (without stand)	311.2 mm
Weight (without stand)	3430 g