Dell E2015HV User Manual

Troubleshooting  63
Synchronization
Problems
Screen is scrambled or
appears torn
•Reset the monitor to Factory
Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock
controls via OSD.
•Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
•Check for bent or broken pins
in the video cable connector.
•Restart the computer in the
safe mode.
Safety-Related Issues Visible signs of smoke
or sparks
•Do not perform any
troubleshooting steps.
•Contact Dell immediately.
Intermittent Problems Monitor malfunctions
on & o
•Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•Reset the monitor to Factory
Settings.
•Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Missing Color Picture missing color •Perform monitor self-test
feature check.
•Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•Check for bent or broken pins
in the video cable connector.
Wrong Color Picture color not good •Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
•Try dierent Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned o.
•Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from the
static image displayed
appears on the screen
•Use the Power Management
feature to turn o the monitor
at all times when not in use (for
more information, see Power
Management Modes.
•Alternatively, use a dynamically
changing screensaver.
NOTE: When choosing DVI-D / DP mode, the Auto Adjust function is
not available.

Dell E2015HV Specifications

General

Brand	Dell
Model	E2015HV
Category	Monitor
Language	English