Epson ET-2550 User Manual

Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson
Scan scanning software. Epson Scan provides additional image adjustment and photo correction
features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or
Canadian downloads).
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Test button.
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Epson ET-2550 Specifications

General

Print Technology	Inkjet
Print Resolution	5760 x 1440 dpi
Scanner Type	Flatbed
Maximum Scan Resolution	1200 x 2400 dpi
Connectivity	Wi-Fi, USB
Functions	Print, Copy, Scan
Maximum Copying Resolution	600 x 600 dpi
Duplex Printing	Manual
Ink Colors	Black, Cyan, Magenta, Yellow
Display	1.44-inch color LCD
Operating Systems	Windows, Mac OS
Paper Sizes	Letter, Legal
Paper Capacity	100 sheets
Weight	11 lbs
Mobile Printing	Apple AirPrint, Google Cloud Print
Print Speed (Black)	9.0 ISO ppm
Print Speed (Color)	4.5 ppm (ISO)
Ink Type	EcoTank Ink

Summary

Your Ink Tank System

Using the Control Panel

Control Panel Buttons and Lights

Details the buttons and lights on the control panel.

The Power Off and Sleep Timers

Changing the Power Off Timer Setting From the Control Panel

Changing the Power and Sleep Timer Settings - Windows

Changing the Power and Sleep Timer Settings - OS X

Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

How to print documents via email to the product.

Using the Epson iPrint Mobile App

Using the mobile app for printing and scanning from smartphones.

Wi-Fi Networking

Wi-Fi Infrastructure Mode Setup

How to set up the product for network communication via a router.

Wi-Fi Direct Mode Setup

Setting up direct communication between devices and the product.

Wi-Fi Protected Setup (WPS)

Connecting the product to a network using WPS.

Loading Paper

Loading Paper in the Sheet Feeder

Step-by-step guide for loading paper into the sheet feeder.

Placing Originals on the Product

Placing Originals on the Scanner Glass

Instructions for placing documents or photos on the scanner glass.

Copying

Copying Documents or Photos

Step-by-step guide for making copies of documents and photos.

Selecting Print Settings for Copies

Printing from a Computer

Printing with Windows

Guides for printing from Windows applications.

Printing with OS X

Guides for printing from OS X applications.

Scanning

Starting a Scan

Selecting Epson Scan Settings

Scanning with OS X Using Image Capture

Using Memory Cards With Your Product

Inserting a Memory Card

Removing a Memory Card

Printing from a Memory Card

Refilling Ink

Ink Safety Precautions

Important safety instructions related to handling ink.

Check Ink Levels

How to visually check the ink levels in the product's tanks.

Refilling the Ink Tanks

Step-by-step guide for refilling the product's ink tanks.

Adjusting Print Quality

Print Head Maintenance

Procedures for maintaining the print head.

Print Head Alignment

Steps to align the print head for optimal print quality.

Cleaning the Paper Path

Solving Problems

Checking for Software Updates

Product Status Messages

Explanations of LCD error codes and their solutions.

Running a Product Check

How to run a product check to determine operational status.

Resetting Control Panel Defaults

Solving Setup Problems

Solving Network Problems

Solutions for issues encountered during network setup or use.

Solving Copying Problems

Solving Paper Problems

Solutions for issues encountered with paper feeding or jams.

Solving Problems Printing from a Computer

Solutions for issues encountered when printing from a computer.

Solving Page Layout and Content Problems

Solving Print Quality Problems

Solutions for issues affecting the quality of printouts.

Solving Scanning Problems

Solutions for issues encountered during scanning operations.

Solving Scanned Image Quality Problems

Solving Memory Card Problems

Solutions for problems encountered when using memory cards.

Uninstall Your Product Software

Notices

Important Safety Instructions

General safety guidelines for using the Epson product.