Cannot Transfer Photos To or From a Memory Card
If you have problems transferring photos to or from a memory card inserted in your product, try these
solutions:
• Make sure your memory card is compatible with the product.
• Make sure your product is securely connected to your computer.
• If you are transferring photos to the memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card. Also make sure the card has enough memory available.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
Related topics
Transferring Photos on a Memory Card
Message Appears Prompting You to Reset Ink Levels
If you see a message on the LCD screen prompting you to reset the ink levels, do the following:
1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top.
Note: Depending on the operating conditions, you may see the ink reset message even when there is
still ink in the tanks.
2. Select the colors that you refilled on the LCD screen.
3. Follow the instructions on the LCD screen to reset the ink levels.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling
the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it
estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may
generate inaccurate messages if the ink tanks are not refilled according to these instructions.
As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do no fall below
the lower line. Continued use of the product when the ink level is below the lower line on the tank could
damage the product.
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