Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏ When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
User's Guide
Solving Problems
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